Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2019 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the STOP/START system failed to operate as designed. The contact stated that while driving with the STOP/START system engaged and the vehicle was stopped at a stop sign or a traffic light, the STOP/START system failed to engage the engine. The contact had to put the vehicle in park and restart the vehicle. The failure was experienced twice. The contact stated that the STOP/START system light illuminated on the instrument panel and stated that the system needed to be serviced. The vehicle was taken to the dealer do be diagnosed. The mechanic failed to retrieve a fault code. The dealer also tests drove the vehicle and was unable to duplicate the failure. However, the contact stated that the Mopar computer sent an email alert that the STOP/START system needed to be serviced. The vehicle was not repaired. …
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that the passenger's and driver's sidestep rail was lowering independently. Additionally, the rail on both sides of the vehicle remained in the raised position and failed to lower when the front doors were opened. The contact stated that the failure was occurring when the vehicle was stopped and while the vehicle was being driven. The contact stated there were no warning lights illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 49,000.
The contact owns a 2019 Jeep Cherokee. The contact received a recall notification in November of 2024 for NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic). The contact stated that the check engine warning light was illuminated continuously. The ABS warning light illuminated, and other unknown warning lights were illuminated. While at a stoplight, the vehicle turned off and restarted. The local dealer was contacted, but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who informed the contact that the recall repair would be available soon. The failure mileage was approximately 20,337.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the vehicle stalled without warning. The contact stated that several unknown warning lights were flashing before the vehicle lost motive power. The vehicle stopped in the middle of the road. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the body control module (BCM) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
The contact owns a 2019 Jeep Grand Cherokee. The contact stated while driving at approximately 30 MPH, the vehicle stalled. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was taken to a dealer where it was diagnosed that the battery, fuse box, body control module, and TIPM needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 67,200.
I was driving around 75mph on the interstate for about an hour (not using cruise control) when all of a sudden the accelerator no longer worked. There was no warning, no error lights or codes or anything. I tested the brakes and they still worked. I was able to coast to a stop on the breakdown lane. I waited about 20 seconds and restarted the car and everything worked again. This is my son's car that I was driving and it's really concerning because I thought I bought a safe car for him. I'm an experienced driver, but either way it's extremely dangerous. I looked information up about this issue and I guess it's been happening quite a bit according to the internet. Someone mentioned that the 4 PCM torx head t15 mounting screws that hold the PCM faceplate to the protective metal case where the circuit board is housed are too long. …
I was sitting at a drive thru when my 2019 Jeep Grand Cherokee Limited 4x4 started to malfunction. A service shifter light came on, then the service engine light, then the service airbag light. all the lights and windshield wipers went on. no matter what i did lights and wipers kept malfunctioning. My car stalled and I wasn't able to move it. I turned my car off, turned it back on and again. It let me drive a couple feet but the steering wheel was stiff. Again it stopped moving, wouldn't allow me to go any further and only made the noise as if I was accelerating. All the lights and windshield wipers kept going crazy. I turned my car off and on again. Lights and wipers never stopped. I was able to drive another couple feet but then the 4x4 locked. The shifter switched from drive to parking and it was stuck on parking. The emergency neutral lever and button locked. …
I have a 2019 Jeep Grand Cherokee Trailhawk currently around 33,500 miles. I bought this vehicle new and have been having issues with it since I got it. I hear electrical crackling and popping throughout the cabin, mostly in the dashboard. I thought at first it was the adaptive cruise or forward braking system engaging, but the sound seems to be completely random. A common symptom is the speakers, microphones, and speaker-based safety alerts are completely cut out. If I'm on a call, the person on the other end will not be able to hear me until the speakers come back. …
I have a few different issues with my car. The transmission has been shifting roughly, there's a loud clunking sound when I put it in reverse, and I'm experiencing slipping, hesitation on acceleration, and sudden bursts of power. The car has been starting to jerk a lot. The engine has lost power while driving, which forced me to pull over on a busy highway at night with my kids in the vehicle. Fortunately, I was able to roll off the freeway, turn off the car, and after several attempts, I managed to drive home. Also my vehicle sometimes have a difficulty starting. I'll press the start button and no response. I've also been dealing with electrical problems. My screen constantly freezes, goes blank or turns off. At times I can't connect my smart devices. My AC has broke, repaired and having problems again. I previously took my vehicle to the dealership to address issues with the AC. …
Vehcile affected: 2019 Jeep Grand Cherokee - Overland _ 2 wheel drive Vehicle Mfr Date - October 2018 The vehicle was in Park and engine was off. I got in the driver seat, mashed the brake, pressed the starter button, the starter responded so I immediately took my hand off the button. Even without my hand on the button the starter button would not disengage... it just repeatedly kept spinning and spinning and spinning. Kind of like it was hung or something. I had even tried pressing the start button again to make it stop but that didn't work... (The button went in and came back out with no problem so the button itself was not stuck) The starter just wouldn't disengage. I couldn't figure out what to do. It did this for at least 30 to 45 seconds.... Like, My husband had time to get out of the backseat and WALK all the way around the front car to the driver's door. …
Electrical complaints in other Grand Cherokee years
Frequently asked questions
How common are electrical problems on the 2019 Jeep Grand Cherokee?
NHTSA has 84 complaints about the electrical system of the 2019 Jeep Grand Cherokee, 23% of the model year's 370 complaints. The component named most often is body control module/bcm (1 mentions).
Is there a recall for 2019 Jeep Grand Cherokee electrical problems?
No. NHTSA lists no electrical system recall for the 2019 Jeep Grand Cherokee, though it has 7 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2019 Jeep Grand Cherokee electrical problems start?
Half of the complaints with a recorded mileage happened before about 14,000 miles, and 70% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.