Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2009 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2009 Jeep Grand Cherokee. The contact stated while the vehicle was parked, the contact attempted to put the key into ignition; however, the key was inoperative. The contact stated that the key was intermittently was stuck in the ignition. No warning lights were illuminated. The vehicle remained at the residence. The contact researched and was made aware of NHTSA Campaign Number: 14V567000 (Electrical System); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 115,000.
My vehicle has stopped 3 times this year without warning. Twice while I was driving and once while my daughter was driving. There is a click sound and the radio and everything on in the vehicle goes. The vehicle begins to slow down. Luckly when this happened there were no cars around so each time we are able to stop the vehicle wait a second and start the vehicle without an issue. This is a very dangerous issue and this needs to be fixed ASAP.
Just prior to a cross country trip, my airbag warning light came on. Upon arriving to our destination in Spring Hill, TN, I took my 2009 Jeep Grand Cherokee to have it checked. Their diagnosis found a "squib" problem, and told me there was a recall and to take it to a Chrysler dealer. Today, the dealership showed me a "squib" or "clockspring" issue & told me there was no recall and that I would have to pay out of pocket to replace what seems to be the recall problem. Upon further research, I found online that there is indeed a recall. But after calling the phone number provided, [phone]) they informed me that even though it might be the same problem I would have to pay out of pocket for the repair. I don't understand why. …
Took our Jeep to the dealership after the key fob kept getting stuck in the ignition and wouldn't release. They said it was the win module that needs to be replaced and the key would have to be reprogrammed for that win module! Well, since then, we've noticed that when we are able to get the key out (from hitting above the ignition to get it to release, or waiting an hour for it to eject on it's own) the radio will keep playing, so we have to turn it off, all of the dash lights stay on, it still dings if the door is open and acts like the key is in it after being removed. Now we're running into more issues while we're driving where it starts glitching and the computer makes all kinds of terrible scary sounds and has actually powered down on us! Now the battery is dead and won't start even with a jump! …
09 Jeep Grand Cherokee electrical issue - second occurrence: lost all dash gauges, speedometer, lighting, radio, turn signals, no brake lights and heat/ac while driving down the highway. I took the vehicle immediately to the dealer with the issue showing. I was told that someone would look at the vehicle, however, I had to leave the vehicle with the dealer overnight. It appears the dealer did not look at the vehicle until the next day. Dealer returned the vehicle unable to determine the problem. Told to bring the vehicle back when the problem occurs again. This is a safety issue which could have resulted in an accident. The vehicle should be recalled for safety concerns. This is my second complaint to NHTSA.
Tl* the contact owns a 2009 Jeep Grand Cherokee. The contact stated while driving at various speeds the vehicle stalled. The vehicle also failed to start on several occasions. The electronic throttle warning light illuminated. The vehicle was taken to Chrysler Jeep Dodge Ram (1020 belmont st easton, ma) where the failure was diagnosed as an electrical problem and the wiring harness was replaced however, the failure recurred several times. The vehicle was then taken to rochester hills Chrysler Jeep Dodge Ram (1301 s rochester rd, rochester hills, mi 48307) where failure was not diagnosed. The contact stated the manufacturer was notified of the failure. The approximate failure mileage was 53,000.
Tl* the contact owns a 2009 Jeep Grand Cherokee. The contact stated that the key failed to release from the ignition switch, which caused the battery to wear prematurely. The vehicle was taken to the dealer who performed an inspection and diagnosed that the ignition switch was defective. The dealer advised that the ignition switch needed to be replaced. The dealer also advised that the vehicle was no included in NHTSA campaign number: 14V567000 (electrical system). The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 88,000. Updated 6/22/15 updated 10/11/2017
Tl* the contact owns a 2009 Jeep Grand Cherokee. The contact stated that while attempting to start the vehicle, the key became stuck between the start and run position. After several attempts, the vehicle was able to start. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign id number: 14V567000 (electrical system) however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.
4 issues: 1.vehicle will not restart right away after the key fob has been turned off and sometimes I have to get out and disengage the battery for it to start again. 2. Key fob will come out of ignition when it is turned to accessory. 4. Key fob is able to come out when vehicle is running. 3. Sometimes key will not come out of ignition if it locks up. There are recalls on this problem with jeeps but for some reason not my vehicle. I did have it fixed at the Jeep dealer but it is doing the same thing after $600.00 . This is a safety feature when the key comes out of the ignition before turning vehicle off.
While driving, the ignition switch goes into accessory and the engine shuts off..Jeep has no power steering or power to control the vehicle. This scared the "h" out of my wife yesterday while driving in traffic across a bridge going to work. She was traveling aprox. 45 MPH across a straight bridge. This same thing happened to mysely last year while on the pa turnpike in traffic. I put the flashers on and shifted into neutral and restarted the Jeep without much serious problems. But now a second time !!! I don't want anybody to get hurt because of this
Related recalls
Electrical system
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013.
Electrical system › Wiring
Chrysler is recalling 4,314 my 2009 Dodge journey, Jeep grand cherokee, commander and wrangler vehicles. Wiring May be reversed on the steering column control module driver airbag squib connector. The driver's airbag May not deploy as intended.
Remedy: Dealers will inspect the driver's airbag squib wires and replace the steering column control module free of charge. The recall is expected to begin during May 2009. Owners May contact Chrysler at 1-800-853-1403.
Electrical complaints in other Grand Cherokee years
Frequently asked questions
How common are electrical problems on the 2009 Jeep Grand Cherokee?
NHTSA has 47 complaints about the electrical system of the 2009 Jeep Grand Cherokee, 34% of the model year's 138 complaints. The component named most often is horn (1 mentions).
Is there a recall for 2009 Jeep Grand Cherokee electrical problems?
Yes — NHTSA recall 13V-175 (electrical system, May 7, 2013); NHTSA recall 09V-118 (wiring, Apr 9, 2009). Recall repairs are free at authorized dealers.
At what mileage do 2009 Jeep Grand Cherokee electrical problems start?
Half of the complaints with a recorded mileage happened before about 84,000 miles, and 6% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.