Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2010 Jeep Grand Cherokee owners, lightly cleaned up (personal details are redacted by NHTSA).
During a snow storm on 11/26/2014 while 5 mo. Pregnant my car went off the highway into the middle median during the evening commute because the 4wd did not work.I changed from right lane to left lane at a speed of 30-35mph to allow space for oncoming merging traffic.when changing lanes I kept going left and could not stay on the traveled portion.I had to drive in reverse to get out over the plow bank and into the travel way.once home I could not make it up my 450ft long driveway and the rear end kept sliding out- the 4wd did not work. 5mo pregnant I could not shovel myself out and had to wait until thanksgiving morning for assistance,as a result the plow truck could not clean the driveway.went to the svc dept of my dealership.they informed me there was as software update correcting an issue with the n23 recall.I was about the 6-7 car with a similar issue. …
Sept 26, 2015 driving down the highway at about 65 MPH in cruise control, my Jeep just died. Would not start or turn over the engine light oil light and ect light came on. Turns out the timing chain broke damaged intake valve on #2 cylinder and exhaust valve on #8 cylinder. Had the heads inspected valves and timing chain replaced. And new spark plugs, it had 100565 miles on it. Picked it up from the shop on nov 13, 2015 ran perfectly no vibrations spark knock smooth.. Not even 200 miles on it and the same thing driving about 65 MPH in eco mode and it just died. The engine light traction control light and ect light and oil light came on. Pulled over on the should it would not start. Had it towed back to the shop.. The same thing timing chain broke and two cylinders have no compression. …
July 8, 2019 I was driving my 2010 Jeep Grand Cherokee laredo on a busy highway in a construction area of the highway when Jeep started losing speed as if it had switched itself into neutral. I was in very heavy traffic when this happened. I managed to get Jeep out of the way of heavy traffic behind me. I waited about five minutes then turned the win key on and Jeep started up and I drove less than a mile Jeep started losing speed again barely moving. Managed to coast off to side of road. Waited again for about five minutes turn key on Jeep started up again. Drove about two miles same thing happened again. Let Jeep sit for a few more minutes at which time I was thinking this Jeep is a death trap waiting to happen. Started Jeep up again and this time I managed to get home without any more loss of speed as if Jeep was in neutral mode. …
I was driving along on the highway about 65 MPH and all of a sudden the engine light oil light and the 23. Electronic throttle control (etc) warning light all came on in that order and the engine just died.. No safe place to park and no power steering but was able to get it in a driveway off the road.. It would crank but not turn over.. Had to have it towed home.. Called Chrysler to see if it had any recalls and they said there were none..then had it scanned read p0340 camshaft sensor had that replaced still did not work.. The mechanic called two days later and said that it was the TIPM module and had it towed over to the dealership.. He said he had to dig to find the recall and that my Jeep was manufactured in feburary 2010 and it falls into the recall.. …
I removed the key fobik before Jeep was put in park and engine was still running. Discovered at slow speed in parking lot. There was a recall by Chrysler/FCA safety recall k08 ' wireless ignition node receiver but FCA claims my VIN was not part of the recall. However this is the exact problem that this Jeep is experiencing. Recall states "the frequency operated button integrated key (fobik) May be removed prior to placing the automatic transmission gear shift lever in the 'park' position. This could result in unintended vehicle movement and cause a crash without warning." FCA also says "recalls are VIN related, where manufactured and when manufactured. Recall k08 does not involve your vehicle" this vehicle can be in gear with the engine running and the key removed resulting in unattended vehicle movement. Very unsafe
While backing up very slowly out of the garage, the transmission jumped from reverse into forward. The gas pedal floored itself and the car accelerated at full speed into the wall of my garage, climbed over the cement foundation, and then the car slammed into the side of my house. My foot was off of the pedals as I was thrown around the inside of the car. The airbags did not go off even though the windshield was shattered. The only reason the car finally stopped was because it had been severely damaged as it drove itself over the cement foundation of the garage. The car was declared totaled by my insurance company.
Tl* the contact owns a 2010 Jeep Grand Cherokee. While driving 40 MPH, the engine indicator illuminated and the vehicle inadvertently shifted into neutral. Within 15 seconds, the vehicle shifted back into drive. The contact stated that the failure was identical to NHTSA campaign number: 13V175000 (power train, electrical system). The dealer (neuwirth motors in wilmington, nc) was notified of the failure, but the vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer had not been notified of the failure. The failure mileage was approximately 89,000.
Constant rumble in rear end of vehicle. Dealer has had 5 separate occasions and can't resolve. Feels like rest wheels will fall off. Also, intermittently when turning ignition switch, vehicle won't start. After 2-3 times it will then start. Had a 2005 keep Cherokee that did the same unresolved issue.
Vehicle shifted from neutral and accelerated striking the side of the garage. Parking brakes would not engage, causing significant damage to the vehicle and garage. Air bags did not deploy. I believe this accident was caused by a pending Jeep recall. NHTSA's # 13V175000.
In December 2019 I received a recall notice v51 for an system update to the powertrain (power control module). On 1/30/20 I took my beloved Jeep to putnum chryslr Jeep in burlingame, ca to perform the update. On 4/24/20 I went to perform a star smog and I failed due to obd11 not ready (oxygen sensors). I couldn't believe it. I take exceptional care for my car and don't hesitate to take it to the mechanic and was suprised. Thereafter, I took it back to and it stated the same thing obd11 not ready. On 6/10/20 I took it to another smog place and again failed due to obd11 not ready. I then had the system reset. Drove it for over 40 miles and took it to the same place for smog and again obd11 not ready. I spoke to bar and they can't figure this out. …
Transmission complaints in other Grand Cherokee years
Frequently asked questions
How common are transmission problems on the 2010 Jeep Grand Cherokee?
NHTSA has 22 complaints about the transmission & drivetrain of the 2010 Jeep Grand Cherokee, 19% of the model year's 118 complaints.
Is there a recall for 2010 Jeep Grand Cherokee transmission problems?
No. NHTSA lists no transmission & drivetrain recall for the 2010 Jeep Grand Cherokee, though it has 5 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2010 Jeep Grand Cherokee transmission problems start?
Half of the complaints with a recorded mileage happened before about 87,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 0 injuries to transmission & drivetrain problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.