Suspension complaints by model year
Which parts fail
Components named in complaints (struts, shocks, control arms, ball joints, springs).
Mileage when the problem started
What owners report
The contact owned a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 23V413000 (SUSPENSION) and 24V132000 (SUSPENSION, STEERING). The contact's wife stated that while driving 35 MPH, the vehicle wobbled, and an abnormal sound was coming from underneath the vehicle. The contact's wife was able to pull to the side of the road. It is unknown if any warning lights were illuminated. After a visual inspection, the contact's wife became aware that the control arm had detached, and the coil spring was on the ground. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was confirmed that the control arm and coil spring had detached from the vehicle. However, the dealer refused to perform the recall repairs, stating that since the contact's wife had struck an unknown object on the road, the recalls were voided. …
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while in reverse(R), there was an abnormal metal scratching sound coming from the rear of the vehicle. The contact exited the vehicle and inspected the vehicle and noticed that the passenger's side rear coil spring had detached. The vehicle was parked in the driveway. No warning lights were illuminated. The vehicle was towed to the dealer, and was confirmed with a detached rear coil spring was confirmed. The vehicle remained at the dealer pending the repair. The contact was informed that the isolator springs for the upper and lower and cradle bolt, and shock absorber nut were ordered. The contact stated that in August 2023, the vehicle was repaired under NHTSA Campaign Number: 23V413000 (Suspension). The manufacturer was made aware of the failure and confirmed that the vehicle had been repaired in 2023. …
To whom it concern,I bought this jeep grand cherokee overland in December of 2025,for mandal Buick-gmc 11290 mandal pkwy D'lberville,ms 39540,so I drove the jeep to my son house on the way there it just stop pulling going down the highway, we made it back to our daughter house Sunday night,monday morning we got ready to come home to stakville jeep wouldn't move suspension on the back just popping,rpm up to 6000 twisting button from neutral to drive finally got truck to move and we made it home took truck to Parker McGill thes did diagnostic test found nothing,I pick my truck up,Friday pick grandbaby fron school,in traffic truck stop pulling again wouldn't move,twisted button from neutral to drive,finally got truck to move took it back to Parker McGill february 2,2026 this is very unsafety,I'm afraid me and my family is going to get hurt or killed in an accident,this truck is shutting …
I am US military stationed in Belgium. There are several Jeep dealerships within a 100 mile radius, but none of them will remedy the recalls on my 2022 Jeep Grand Cherokee L. VIN: [redacted] Recall #1: Summary An incorrectly installed rear coil spring may detach from the vehicle while driving. Safety Risk Rear coil springs that detach from the vehicle while driving may result in a hazard to operators and occupants of other vehicles which can cause such vehicles to crash without prior warning and/or may result in injury to vulnerable road users. Remedy FCA US will conduct a voluntary safety recall on all affected vehicles to inspect and, if necessary, repair the rear coil spring assembly. Recall #2: Summary A damaged pinch bolt may break and result in the loss of clamp load between the UCA ball joint and the knuckle. …
The contact owns a 2021 Jeep Grand Cherokee L. The contact stated that while driving 45 MPH over railroad tracks, the rear of the vehicle started swaying temporarily. Additionally, the contact stated that the failure recurred while driving over a bumpy road surface or a pothole. The vehicle was taken to the dealer, where it was diagnosed and determined that the rear suspension had failed due to an impact; however, the contact informed the dealer that the vehicle had only driven over a bump on the road. The dealer verified that the VIN was included in NHTSA Campaign Number: 24V132000 (Suspension, Steering); which the contact related to the failure. The dealer determined that the lower control arms, the shocks, the axle shaft boots, and the sway bar end link needed to be replaced. The dealer informed the contact that the collateral damage repair could not be covered under the recall. …
The contact owns a 2021 Jeep Grand Cherokee L. The contact received notification of NHTSA Campaign Number: 26V562000 (Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle fishtailed and then bounced. The contact had stopped driving the vehicle due to the safety concerns. The dealer was contacted and confirmed that parts were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 123,000.
Related recalls (2)
Suspension › Rear › Springs › Coil springs
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will replace the rear coil spring lower isolators, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 29, 2026.
Suspension › Rear › Springs › Coil springs
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.
Remedy: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026.
NHTSA investigations
Recall 23V-413 Post Remedy Failures
On June 8, 2023, Fiat Chrysler Automobiles US, LLC (FCA) filed Safety Recall 23V-413 affecting certain 2022-2023 Jeep Grand Cherokee and2021-2023 Jeep Grand Cherokee L vehicles to address rear coil springs that may not have been properly installed during vehicle production.
Frequently asked questions
Which Jeep Grand Cherokee L years have suspension problems?
By NHTSA complaints, the 2023 (38), 2021 (14) and 2022 (7) model years. Suspension complaints make up 40% of all complaints for the 2023.
Is there a recall for Jeep Grand Cherokee L suspension problems?
Yes — 2 recalls, including 26V-562 (coil springs, Sep 1, 2026); 26V-051 (coil springs, Jan 29, 2026). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Jeep Grand Cherokee L suspension problems start?
Across all years, half of the complaints with a recorded mileage happened before about 66,000 miles; 27% happened before 50,000 miles.
What part fails most often?
Owners most often name the rear › springs › coil springs (3 mentions).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.