2010 Jaguar XF Fuel System Problems

Which parts fail

• Delivery › Fuel pump
  1
• Storage › Tank assembly
  1
• Storage › Tank assembly › Filler pipe and cap
  1

Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).

Mileage when the problem started

• Under 25k
  816%
• 25k–50k
  36%
• 50k–75k
  1733%
• 75k–100k
  1427%
• 100k–150k
  714%
• 150k+
  24%

Owner reports

Selected complaints filed with NHTSA by 2010 Jaguar XF owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2010 Jaguar XF. The contact stated while driving at an undisclosed speed, there was an abnormal fuel odor inside the vehicle. There was no warning light illuminated. The contact stated that the fuel odor was more evident while the A/C unit was activated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the fuel cap was replaced; however, the failure reoccurred. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline); as a possible cause for the failure; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was 160,000.

The contact owns a 2010 Jaguar XF. The contact received notification of NHTSA Campaign Number: 20V081000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, a fuel odor was detected. The dealer and Jaguar West Columbia (12500 New Car Dr, Clarksville, MD 21029) were made aware of the failure but informed the contact that parts were not yet available. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 104,000. Parts distribution disconnect.

The contact owns a 2010 Jaguar XF. The contact stated while the vehicle was parked, gasoline was observed leaking from the vehicle. The contact was unsure if any warning lights were illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced NHTSA Campaign Number: 20V081000 (Fuel System, Gasoline) as a possible solution however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 130,000.

Since purchasing this vehicle, I have noticed the smell of gasoline within the cabin of the vehicle. The smell becomes nauseating after a while. I have three small children who complain about the smell inside the cabin and I worry about their safety as well as their mother's and mine. There have been recalls regarding this issue with this very vehicle, but for some reason mine is not included in the recall. I have called Jaguar USA and they say the vehicle's VIN is not listed as one of the ones recalled.

I have read several reports of my specific model of car with a flange issue in the fuel rail system and yet my car is not apart of this recall it smells of gas and I'm sure it's regarding this same defect. I have no check engine light on my gas is being consumed at a faster rate than expected and yet I'm being told my car isn't affected which it is. This is the issue why don't you all add these vehicles to the list there are so many.

Item was recalled and supposed to be fixed by jaguar recall: 12V521000, however after it was "fixed" the same issue is occurring and the vehicle is leaking gasoline. Jaguar is stating that wither or not it was fixed correctly it has been closed and I would be responsible for repairs although the recall was not properly fixed initially!

When I purchased the vehicle from van Buick/GMC in scottsdale, arizona they assured that they repaired the vehicle, its recalls, and windshield. Upon leaving the dealership, a couple of weeks later, the service engine light comes on and the codes I received from autozone reflect airbag and fuel delivery system errors. Although the airbag light is not on inside of the cabin, the dashboard is starting to lift on the passenger side where the airbag is. Also the rear seat child seat anchors do not exist. They are not present in the vehicle and I have 2 small children I transport daily. Almost daily, the engine will stall or lag and I can hear whining coming from the rear passenger back seat where the fuel pump is. I'm afraid that the smell of gasoline and that sound means I have a faulty fuel pump. It stalls when running and when sitting idle. It's worse at an idle. …

Was driving down interstate and light came on saying coolant low, air conditioner was still blowing cold, but I turned off air, maybe 3 minutes later, loss acceleration power, black smoke billowing out of pipes and under hood and light came on saying low performance turn engine off. Immediately pulled car on side of highway. No warning car was running hot. Car was disabled would not start later and computer reading still registered cool. Gas was smelling all though the car and proceeded to leak from under car after towed away. At the dealership, the car had gas leaking under it on the ground when I went to retrieve items out of car. Dealership said it would cost 36,000. Plus to fix. Car is still sitting at dealership with no solution. I felt we were fortunate to get out of car alive because I felt it could have exploded. …

Tl* the contact owns a 2010 Jaguar XF. While the vehicle was parked, the odor of fuel was present inside the garage and a fuel stain was discovered on the floor of the garage. The vehicle was taken to an independent mechanic who diagnosed that fuel was leaking from the seams of the fuel tank and the tank would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The contact was informed that the vehicle was not included in NHTSA campaign number: 12V521000 (fuel system). The contact stated that the vehicle experienced the same failure listed in the recall. The failure mileage was 50,000. Updated 08/08/17 the consumer stated it was determined the fuel pump needed to be replaced. The vehicle was repaired and no further action is necessary.

Tl* the contact owns a 2010 Jaguar XF. While the vehicle was parked, there was a strong fuel odor in the garage, the contact moved the vehicle out of the garage and noticed a puddle of fuel underneath the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump flange cracked and caused fuel to leak out. The flange needed to be replaced. The contact later took the vehicle to rosenthal Jaguar (1592 spring hill rd, vienna, va 22182, phone: [phone]) where it was diagnosed that the fuel pump flange cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 69,809.

Related recalls

NHTSA investigations

Fuel System complaints in other XF years