Most common 2016 Isuzu NPR HD problems
Share of the 4 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.
Isuzu NPR HD complaints by model year
2016 Isuzu NPR HD recalls (7)
Suspension › Rear › Springs › Leaf spring assembly › U-bolt, leaf spring to axle
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 Isuzu NPR, Reach, 2016-2020 Isuzu NPR XD, NPR HD, NQR, 2016-2021 Isuzu NRR, 2017-2020 Chevrolet 4500XD, 4500HD, 5500HD, and 2020 Chevrolet 5500XD vehicles.
Remedy: Isuzu will notify owners, and dealers will inspect and, if needed, replace and tighten the rear axle U-bolt nuts, free of charge. The recall began on April 23, 2021.
Equipment
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2017 Isuzu NPR, 2008 NPR HD and NPR-HD Gas, 2011-2018 NPR HD and NRR, 2015-2018 NPR XD, 2012-2018 NQR, 2012-2017 NPR Gas and NPR-HD Gas, 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500 and 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD,…
Remedy: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017.
Power train › Axle hubs
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2011-2016 NPR, 2011-2017 NPR-HD, NQR, NRR, 2015-2017 NPR-XD, 2012-2016 Reach, NPR Gas and NPR-HD Gas incomplete trucks. The left rear wheel bearing hub locking bolts may not have been properly tightened during assembly.
Remedy: Isuzu will notify owners, and dealers will inspect the left rear wheel bearing hub locking bolts, tightening them as necessary, free of charge. The recall began on April 19, 2017.
Structure › Frame and members
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2015-2017 NPR HD, NPR XD, NQR and NRR trucks. During manufacturing, the stamping equipment may have created burrs on the frame crossmember that the transmission is mounted to. These burrs may cause the transmission mounting studs to break.
Remedy: Isuzu will notify owners, and dealers will inspect the vehicles and install a metal shim to prevent stress on the mounting studs, free of charge. The recall on April 17, 2017.
Vehicle speed control › Accelerator pedal
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016.
Remedy: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016.
Equipment › Other › Labels
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2016 NPR-HD, NPR-XD, NQR, and NRR trucks manufactured July 3, 2015, to September 2, 2015 and equipped with 5.2L diesel engines.
Remedy: Isuzu will provide owners with a corrected certification label, free of charge. The recall began on April 25, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Show 1 more recall
Equipment
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2012-2016 NPR, NPR-HD, NPR-XD, NQR, and NRR diesel trucks manufactured November 24, 2011, to July 24, 2015, and 2012-2015 NPR and NPR-HD gasoline-powered trucks manufactured October 5, 2011, to August 27, 2015.
Remedy: Isuzu will notify and instruct owners to order replacement fire extinguishers free of charge directly from Kidde Safety at www.kidde.com, or toll-free at (855)283-7991, or by contacting and visiting a dealer.
What 2016 Isuzu NPR HD owners say
Engine & cooling
On 1/3/2018 the driver of the truck reported that when he came to a complete stop at the bottom of the exit ramp of a highway the truck lurched forward moving the truck with the brakes applied. Driver felt unsafe as the vehicle could not be controlled for a few seconds. Truck was driven for 20 minutes when incident occurred. Vehicle was taken the same day to local dealer and they could not reproduce the same condition.
On 1/23/2018 the driver of the truck reported that when he came to a complete stop the truck lurched forward moving the truck with the brakes applied. Driver felt unsafe as the vehicle could not be controlled for a few seconds. Truck was driven for 18 minutes when incident occurred.
Transmission & drivetrain
On 1/3/2018 the driver of the truck reported that when he came to a complete stop at the bottom of the exit ramp of a highway the truck lurched forward moving the truck with the brakes applied. Driver felt unsafe as the vehicle could not be controlled for a few seconds. Truck was driven for 20 minutes when incident occurred. Vehicle was taken the same day to local dealer and they could not reproduce the same condition.
On 1/23/2018 the driver of the truck reported that when he came to a complete stop the truck lurched forward moving the truck with the brakes applied. Driver felt unsafe as the vehicle could not be controlled for a few seconds. Truck was driven for 18 minutes when incident occurred.
Frequently asked questions
Is the 2016 Isuzu NPR HD a good car?
Based on 4 owner complaints filed with NHTSA, the 2016 NPR HD rates few complaints: 3.0× as many complaints as a typical year of the NPR HD at the same age. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.
What is the most common problem with the 2016 Isuzu NPR HD?
The engine & cooling — 3 complaints, 75% of all complaints for this model year. Next are the transmission & drivetrain (3) and fuel & propulsion system (1).
How many recalls does the 2016 Isuzu NPR HD have?
There are 7 recalls for the 2016 Isuzu NPR HD, the most recent from March 19, 2021 (u-bolt, leaf spring to axle). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.
At what mileage do 2016 Isuzu NPR HD problems happen?
The median mileage reported in complaints is about 30,000 miles; 67% of problems with a recorded mileage started before 50,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.