The problem
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain model year 2014-2016 Isuzu NPR and NPR HD vehicles manufactured August 26, 2013, to November 11, 2016, and 2016 Chevrolet Low Cab Forward 3500 and 4500 vehicles manufactured July 27, 2016, to November 11, 2016. The affected vehicles have a throttle pedal that may get stuck under the steel stopper bolt, causing the pedal to remain in the full throttle position. Note: In gasoline models only.
The risk
A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death.
The fix
Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
Recall details
| NHTSA campaign | 16V-797 (16V797000) |
|---|---|
| Manufacturer | Isuzu Motors Limited |
| Component | Vehicle speed control › Accelerator pedal |
| Report date | November 2, 2016 |
| Owners notified | November 9, 2016 |
| Vehicles affected | 25,018 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the speed control & acceleration
Frequently asked questions
Is the recall 16V-797 repair free?
Yes. Chevrolet dealers will fix the problem at no cost: Isuzu will notify owners, and dealers will remove and replace the stopper bolt with a flanged plate, to prevent lateral movement of the throttle, free of charge. The recall began November 14, 2016. Owners may contact Isuzu customer service at 1-866-441-9638.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 25,018 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.