2020 Infiniti QX80 Problems & Complaints

Average33% fewer complaints than a typical year of the QX80 at the same age

Owners have filed 6 complaints about the 2020 Infiniti QX80 with the National Highway Traffic Safety Administration. That is about average for the QX80 at the same age. The most reported problem area is the driver assistance (3 complaints). 2 recalls cover this model year.

6complaints
2recalls
0crashes
0fires
0injuries
0deaths

Most common 2020 Infiniti QX80 problems

  • Driver assistance
    350%
  • Other / not specified
    233%
  • Speed control & acceleration~3,000 miles
    117%
  • Fuel & propulsion system
    117%
  • Windows, wipers & sunroof
    117%
  • Brakes
    117%

Share of the 6 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Infiniti QX80 complaints by model year

2014201520162017201820192020202120252026211815179206787
Owner complaints per model year, Infiniti QX80. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Best QX80 years: 2020, 2018, 2021. Years to avoid: 2019. Compare all years →

2020 Infiniti QX80 recalls (2)

Equipment › Other › Labels

NHTSA recall 26V-455 · Jul 15, 2026 · 168,149 vehicles

Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded.

Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026.

Fuel system, gasoline › Delivery › Fuel pump › Control/drive module

NHTSA recall 21V-373 · May 20, 2021 · 24,140 vehicles

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2.

What 2020 Infiniti QX80 owners say

Driver assistance

Vehicle aggressively and without cause engaged the Automatic Emergency Braking System causing the driver to be slammed against her seat belt and almost having the car in back of us to almost rear end our vehicle. This has happened in the past but it has been a manageable slight deceleration when going around a gentle curve or at the railroad overpass. . This time the incident was intense almost causing a rear end collision. I would add that this severe incident happened when approaching the same railroad overpass in the rain. This has also happened at this intersection in good weather. Under all circumstances there were no obstructions I front of the vehicle. I have read that this problem has occurred in earlier years of Nissan products. In all instances the appropriate system warning light illuminated.

Automatic emergency braking · May 2022

The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the driver. The car will attempt to accelerate. Other times the car will hard brake as if slamming the brakes.

Automatic emergency braking · Apr 2024

2020 Infiniti QX80 engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
5.6L 8-cyl7-speed automaticRWD14 / 20 / 16
5.6L 8-cyl7-speed automatic4WD13 / 19 / 15

EPA ratings. Class: SUV.

Frequently asked questions

Is the 2020 Infiniti QX80 a good car?

Based on 6 owner complaints filed with NHTSA, the 2020 QX80 rates average: 33% fewer complaints than a typical year of the QX80 at the same age. It is one of the best QX80 years by this measure. Complaint counts don't account for sales volume or individual maintenance, so have any used car inspected before buying.

What is the most common problem with the 2020 Infiniti QX80?

The driver assistance — 3 complaints, 50% of all complaints for this model year, most often about automatic emergency braking. Next are the speed control & acceleration (1) and fuel & propulsion system (1).

How many recalls does the 2020 Infiniti QX80 have?

There are 2 recalls for the 2020 Infiniti QX80, the most recent from July 15, 2026 (labels). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

What are the best and worst years of the Infiniti QX80?

The best years by complaints, compared at the same age, are 2020, 2018 and 2021. Years to avoid or approach with caution: 2019. See the full Infiniti QX80 years comparison.

At what mileage do 2020 Infiniti QX80 problems happen?

The median mileage reported in complaints is about 3,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.