Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2026 | 7 | 2.5× | 2 | Collision Avoidance | Few |
| 2025 | 8 | 2.5× | 4 | Electrical | Average |
| 2021 | 7 | −20% | 3 | Fuel System | Average |
| 2020 | 6 | −33% | 2 | Collision Avoidance | Average |
| 2019 | 20 | 1.8× | 2 | Electrical | Caution |
| 2018 | 9 | −26% | 2 | Electrical | Average |
| 2017 | 17 | typical | 1 | Airbag | Average |
| 2016 | 15 | −17% | 1 | Brake | Average |
| 2015 | 18 | typical | 2 | Fuel System | Average |
| 2014 | 21 | 1.2× | 4 | Fuel System | Average |
* Complaints compared with the median QX80 year at the same age, so new and old years are judged fairly. How this works.
Most common Infiniti QX80 problems
Latest Infiniti QX80 recalls
Equipment › Other › Labels
Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded.
Remedy: Dealers will install new labels, free of charge. Additionally, Nissan will mail replacement labels to owners. Interim letters notifying owners of the safety risk were mailed September 2, 2026.
Back over prevention › Software
Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse.
Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026.
Equipment › Electrical › Infotainment › Software
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse.
Remedy: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024.
Back over prevention › Software
Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse.
Remedy: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200.
Back over prevention › Display function
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying.
Remedy: Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669.
Frequently asked questions
What years of the Infiniti QX80 should you avoid?
2019 — this year has the most complaints relative to other QX80 years at the same age, led by electrical system problems in the 2019.
What is the best year for the Infiniti QX80?
2020 has the fewest complaints compared with other QX80 years at the same age, followed by 2018 and 2021. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Infiniti QX80 problems?
Across all years, owners report the most problems with the fuel & propulsion system (24), electrical system (23) and engine & cooling (21). Fuel System complaints peak in the 2014 model year.
How many recalls has the Infiniti QX80 had?
10 recalls across 2014–2026. The model year with the most is 2014. See all Infiniti QX80 recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.