Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2016 | 0 | −89% | 2 | — | Good |
| 2015 | 3 | −71% | 2 | Transmission | Good |
| 2014 | 31 | 9.1× | 4 | Transmission | Avoid |
* Complaints compared with the median QX60 Hybrid year at the same age, so new and old years are judged fairly. How this works.
Most common Infiniti QX60 Hybrid problems
Latest Infiniti QX60 Hybrid recalls
Engine and engine cooling › Engine › Engine control module (ECU/ECM) › Software
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at…
Air bags › Sensor › Occupant classification
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City…
Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano,…
Air bags › Sensor › Occupant classification
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles.
Remedy: Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Structure › Body › Hood › Hinge and attachments
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and…
Remedy: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015.
Frequently asked questions
What years of the Infiniti QX60 Hybrid should you avoid?
2014 — this year has the most complaints relative to other QX60 Hybrid years at the same age, led by transmission & drivetrain problems in the 2014.
What is the best year for the Infiniti QX60 Hybrid?
2016 has the fewest complaints compared with other QX60 Hybrid years at the same age, followed by 2015. Newer years can look better simply because fewer complaints have come in yet, so we compare like with like.
What are the most common Infiniti QX60 Hybrid problems?
Across all years, owners report the most problems with the transmission & drivetrain (21), engine & cooling (9) and fuel & propulsion system (5). Transmission complaints peak in the 2014 model year.
How many recalls has the Infiniti QX60 Hybrid had?
4 recalls across 2014–2016. The model year with the most is 2014. See all Infiniti QX60 Hybrid recalls by year.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.