Body complaints by model year
Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
What owners report
In November of 2019, while driving my son to school. The passenger door locks wouldn't allow the door to open. He had to climb over my seat in order to exit the vehicle. The door has not opened since. I've called several Infiniti dealers since last nov and they all have referred me to a body shop to fix the problem. All 3 body shops I've contacted had no idea how to fix the problem or how to get the door open without doing major damage to the vehicle. I ha e filed a complaint with Infiniti customer relations, they told me that since the car is out of warranty they will not help w any repair cost. I have also spoken with a design engineer from Nissan about this issue. He confirmed that this is a major safety hazard that needs addressed immediately. Upon research in the Infiniti forums and other websites I notice that I am not the only one with this issue. …
Tl* the contact owns a 2009 Infiniti FX35. After parking the vehicle, the contact was unable to open the front driver's side door. Infiniti of naperville (1550 west ogden avenue, naperville, il 60540, [phone]) was contacted and stated that the failure May be due to the door lock actuator. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 140,000.
I recently bought a 2007 Infiniti FX35 and the dashboard is completely melted away. It's sticky and there are cracks from the driver side to the passenger side. This is dangerous as it can cause the airbag to deploy! The previous owner has a dashboard cover on it which I can't remove and take pictures of because it's STUCK by the melting material
Tl* the contact owns a 2007 Infiniti FX35. The contact stated that there were bubbles in the dashboard. The vehicle was taken to jim lupient Infiniti [phone], located at 7200 wayzata blvd, golden valley, mn 55426) where the technician stated that the dashboard needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000. The VIN was unknown.
Tl* the contact owns a 2006 Infiniti FX35. While the vehicle was stationary and while driving various speeds, the dashboard began to peel and bubble up. In addition, the sun glared onto the dashboard and the chrome pieces, which obstructed the contact's view of the road. Sewell Infiniti in dallas, texas was made aware of the failure and stated that the vehicle had a warranty defect. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with case number: 252-49072. The failure mileage was approximately 126,000.
The dashboard of the vehicle has started to melt/bubble up. This has resulted in a very shiny/sticky dash which on sunny days reflects light back up onto the inside of the windshield creating a very distracting/obstructing glare making it difficult to see the road. Infinity extended their warranty from 2010 up to 2014 to replace the dashboard but will now do nothing to correct this safety hazard even though it did not appear on my car till this year.
I opened the sunroof while driving about 60-70 MPH on the highway and the glass of the sunroof completely flew off the car and went up in the air about 30-40 feet. The break or separation of the glass from the roof was clean so there was no damage to the sunroof mount/bracket which still operates like it should without the glass. This is vary dangerous as it could kill someone driving behind me. My insurance company said that the sunroof glass should not break apart from the mount of any vehicle, that I should contact the manufacture. I called Infiniti consumer affairs and they do not want to do anything for me.
Tl* the contact owns a 2005 Infiniti FX35. When the vehicle was taken to the manhasset Infiniti long island, new york dealer for maintenance, it was noticed that the dashboard was melting and bubbling around the radio and the area where the windshield met the dashboard. The vehicle was then taken to an unknown dealer and the contact was informed of a recall that had expired. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.
Frequently asked questions
Which Infiniti FX35 years have body problems?
By NHTSA complaints, the 2004 (19), 2005 (13), 2003 (8), 2006 (7) and 2007 (6) model years. Body complaints make up 16% of all complaints for the 2004.
Is there a recall for Infiniti FX35 body problems?
No. NHTSA lists no body & structure recall for any Infiniti FX35 model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Infiniti FX35 body problems start?
Across all years, half of the complaints with a recorded mileage happened before about 101,000 miles; 19% happened before 50,000 miles.
What part fails most often?
Owners most often name the body (31 mentions), followed by the body › door (3).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.