Hyundai Sonata Door Lock & Latch Problems

Door Lock & Latch complaints by model year

Which parts fail

• Doors › Latch
  41
• Trunk lid › Latch
  11
• Hood › Latch
  4
• Trunk lid › Lock
  3
• Trunk lid › Latch › Emergency mechanical release
  2
• Doors › Latch › Emergency mechanical release
  1
• Doors › Lock
  1

Components named in complaints (door latches, locks, hood and tailgate latches).

Mileage when the problem started

• Under 25k
  1619%
• 25k–50k
  1315%
• 50k–75k
  2429%
• 75k–100k
  1417%
• 100k–150k
  1012%
• 150k+
  78%

What owners report

The contact owns a 2018 Hyundai Sonata. The contact stated the vehicle had failed to start. On other occasions while driving at various speeds, the vehicle was not running correctly, bucking, lost motive power and stalled. Additionally, the door and trunk failed to lock securely. There were no warning lights illuminated. A signal was sent to the vehicle however, the vehicle failed to respond. The vehicle was towed to the local dealer but the vehicle was not diagnosed or repaired. The vehicle was then towed to an independent mechanic who informed the contact that the fuel pump failed and caused the starter to burn out and drain the battery. The manufacturer was notified of the failure and provided a case number and referred the contact to the local dealer for assistance. The approximate failure mileage was 23,944.

The contact owns a 2018 Hyundai Sonata. The contact stated that the trunk latch was previously replaced; however, the failure recurred. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and referred the contact to a dealer. The failure mileage was approximately 17,000. Parts distribution disconnect.

The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the trunk latch was fractured. The failure first occurred when the trunk would not open and the contact had to force it open. The trunk latch then fractured, and the trunk would not close on its own. The contact had to tie down the trunk door for it to close. The dealer was made aware of the recall but informed the contact that parts were not yet available. The manufacturer was made aware of the failure and informed the contact that parts were not available and to take the vehicle to a dealer. The failure mileage was approximately 74,000. Parts distribution disconnect.

The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open without warning. The contact received notification of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed contact about repairs and reimbursement. The vehicle was taken to an independent mechanic who repaired the rear latch assembly and rear latch. The failure mileage was 19,717. Parts distribution disconnect.

The contact owns a 2016 Hyundai Sonata. The contact stated that the trunk latch had failed to open. The contact attempted to use the key fob and the key to unlock the trunk however, the latch failed to release. The contact stated no warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the trunk latch and key entry needed to be replaced. The vehicle had been repaired. The contact stated that the failure had reoccurred. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.

The contact owns a 2016 Hyundai Sonata. The contact stated the trunk latch failed to latch properly and had fractured. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 21V619000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000.

The contact owns a 2014 Hyundai Sonata. The contact stated that the trunk failed to open as needed. The vehicle was taken to an independent mechanic, where it was diagnosed that the trunk latch needed to be replaced, and that the failure was related to an unknown recall. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 143,000.

The contact owns a 2014 Hyundai Sonata. The contact stated that while the vehicle was parked, the contact attempted to open the trunk manually using the key fob; however, the trunk intermittently failed to open. No warning light was illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 120,000.

Related recalls (5)

NHTSA investigations