2020 Hyundai Nexo Problems & Complaints

Few complaints

Owners have filed 7 complaints about the 2020 Hyundai Nexo with the National Highway Traffic Safety Administration. That is a low number of complaints for a car on sale this long. The most reported problem area is the fuel & propulsion system (5 complaints). 4 recalls cover this model year, including 2 with a do-not-drive or park-outside warning.

7complaints
4recalls
0crashes
0fires
0injuries
0deaths

Most common 2020 Hyundai Nexo problems

  • Fuel & propulsion system
    571%
  • Engine & cooling
    229%
  • Transmission & drivetrain
    229%
  • Electrical system~7,000 miles
    114%
  • Other / not specified
    114%
  • Speed control & acceleration
    114%

Share of the 7 complaints; one complaint can involve more than one system. "~" is the median mileage when the problem started.

Hyundai Nexo complaints by model year

20192020202120233756
Owner complaints per model year, Hyundai Nexo. Colour = our verdict for that year (red: avoid, orange: caution, green: better than average, blue: too new).

Compare all Hyundai Nexo years →

2020 Hyundai Nexo recalls (4)

Fuel/propulsion system

NHTSA recall 24V-761 · Oct 11, 2024 · 1,545 vehiclesPark outside

Hyundai Motor America (Hyundai) is recalling certain 2019-2024 Nexo vehicles. The thermally activated pressure relief device (TPRD) may break and cause a hydrogen gas leak, which can result in a fire while parked.

Remedy: Owners are advised to park outside and away from structures until the recall remedy is completed. Dealers will replace the TPRD, free of charge.

Electrical system › Propulsion system › Fuel cell

NHTSA recall 22V-258 · Apr 14, 2022 · 922 vehiclesPark outside

Hyundai Motor America (Hyundai) is recalling certain 2019-2021 Nexo vehicles. The hydrogen gas detection sensors may fail to detect leaks in the hydrogen gas delivery system.

Remedy: Owners are advised to park their vehicles outside and away from structures until the recall remedy is completed. Dealers will replace the hydrogen gas detection sensors, free of charge.

Service brakes, hydraulic › Power assist › Electric › Control module › Software

NHTSA recall 20V-748 · Dec 1, 2020 · 8,176 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Nexo Fuel Cell and 2019-2021 Kona Electric vehicles. The Integrated Electronic Brake (IEB) system may detect an abnormal sensor signal and as a result, may significantly reduce braking performance.

Remedy: Hyundai will notify owners, and dealers will update the IEB software, free of charge. The recall began January 25, 2021. Owners may contact Hyundai customer service at 1-855-371-9460.

Electrical system › Software

NHTSA recall 20V-213 · Apr 9, 2020 · 11,870 vehicles

Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.

Remedy: Hyundai will notify owners, and dealers will reprogram the RSPA software, free of charge. The recall began June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460.

What 2020 Hyundai Nexo owners say

Fuel & propulsion system

The contact owns a 2020 Hyundai Nexo. The contact received notification of NHTSA Campaign Number: 24V761000000 (Fuel system, Other, Fuel/Propulsion System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The contact was informed that the only dealer capable of performing the recall repair on the vehicle was in California. The contact was advised to contact the NHTSA Hotline to report the issue. The contact had not experienced an issue. Parts distribution disconnect.

Jun 2025

Starting March 29, 2021 fuel cell failure when pressing the accelerator, started out as an intermittent failure. Over the period of two weeks while waiting for an appointment to get the vehicle in for repair the problem increased in infrequency. When the vehicle was delivered to the dealership for repair any attempt to accelerate would cause the vehicles fuel cell to shut down and fail. As of May 23, 2021 I have requested and dealership has not released any service documents. The dealership still has possession of the vehicle.

Mar 2021

2020 Hyundai Nexo engines & fuel economy

EngineTransmissionDriveMPG city / hwy / combined
Single-speedFWD65 / 58 / 61

EPA ratings. Class: Small SUV.

Frequently asked questions

Is the 2020 Hyundai Nexo a good car?

That is a low number of complaints for a car on sale this long. So far owners have filed 7 complaints with NHTSA.

What is the most common problem with the 2020 Hyundai Nexo?

The fuel & propulsion system — 5 complaints, 71% of all complaints for this model year. Next are the engine & cooling (2) and transmission & drivetrain (2).

How many recalls does the 2020 Hyundai Nexo have?

There are 4 recalls for the 2020 Hyundai Nexo, the most recent from October 11, 2024 (fuel/propulsion system). Recall repairs are free at any authorized dealer — check whether yours has been done with the VIN recall check.

At what mileage do 2020 Hyundai Nexo problems happen?

The median mileage reported in complaints is about 7,000 miles; 100% of problems with a recorded mileage started before 50,000 miles.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.