Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2009 Hyundai Genesis owners, lightly cleaned up (personal details are redacted by NHTSA).
At approximately 7:50 am on my way to work, heading westbound on rodeo rd and was going to make a left turn at cloverdale my car stalled. During the stall the engine cutoff and the electrical power in the car seemed to reset itself. As I was coming to a stop, I could feel the brakes not working and I put the car into park and tried to restart the engine by pushing on the start/stop button. When that didn't work, all the power in the car went out and nothing worked, no emergency lights, no power anything. I called roadside assistance and had them tow to the nearest dealership. This is the second time this has happened. The first was on Sunday night September 6th, 2015 at around 8 pm in san jose. I put that as a complaint on this system at that time.
My hydraulic module was replaced August 2014 under warranty because of brake system failure. When I drove the car out from the dealership my power steering was not working at low speed. I have no power steering when backing out my drive way or at low speed like in a parking lot. I have been afraid to notify them because they lied about the hecu ,and did not say it was an issue covered by recall. They said they would cover the replacement of the hecu under their "" goodwill "" funds. The car has 73856 miles as today. I have been afraid to drive it except close to home in case the power steering completely fails. Only 1209 miles since August 2014 . Todays date 13 April 2015.
The power steering failed suddenly and catastrophically while driving in the parking lot. The steering wheel became hard to turn at any range of speed. The vehicle was examined by the dealership mechanic and I was informed the power steering pump had failed. After some brief research, it seems to be a known amd documented problem. I am awaiting repair(s) and extended warranty authorization as my car is no longer covered by the limited warranty and the power steering is not covered by the power train warranty. This is a costly repair that should be done at the manufacturer's cost under formal recall.
Tl* the contact owns a 2009 Hyundai Genesis. The contact stated that while driving approximately 20 MPH, the power steering failed causing the steering wheel to become very difficult to turn. The vehicle was restarted and operated as normal. The vehicle was taken to the dealer but the failure was unable to be duplicated. The failure recurred. The vehicle was taken to an independent mechanic where the steering column sensor was replaced but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 87,000.
I was coming to a stop in traffic, the engine RPM was dropping, and wanted to change lanes. Upon accelerating I attempted to turn the steering wheel and I lost power steering, almost collided with other vehicles and was close to being hit by oncoming traffic. This has happened many times with this vehicle. I am speaking out now because I have seen NHTSA campaign number: 15V100000 and it sounds like what my vehicle does.
Power steering has failed while driving multiple times during the past 18 months. I have brought the car in for service at my local dealership for the same problem multiple times. The power steering has been replaced twice and the rack and pinion has been replaced but the problem persists. A fault code generated from the power steering failure but Hyundai mechanics and Hyundai corporate do not recognize the code. Unbelievable!
Engine just shuts off while driving. It becomes difficult to steer and control. I was barely able to move to the side of the street and the car behind me almost ran into me because of my loss of power. There are no warning lights and the radio, etc. All stayed on during this event. I had to put the car in park and restart the engine.
Iam from iraq.. My car I bought 2 years ago was functioning properly & now I cannot find any maintenence Hyundai dealer near by as I love this car & want help for maintaining & returning to function properly because every thing needs maintenance in my car from engine & stability control in roads...please to help me.
Tl* the contact owns a 2009 Hyundai Genesis. While driving 65 MPH, the power steering failed without warning. The vehicle was towed back to the contact's residence. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 103,000.
Upon starting the vehicle, the steering wheel remains in upper position and interior position, similar to bus steering wheel. It cannot be moved with the electrical positioning button on the steering column and therefore is not safely drivable in this position. Major safety issue
Steering complaints in other Genesis years
Frequently asked questions
How common are steering problems on the 2009 Hyundai Genesis?
NHTSA has 21 complaints about the steering of the 2009 Hyundai Genesis, 9% of the model year's 235 complaints.
Is there a recall for 2009 Hyundai Genesis steering problems?
No. NHTSA lists no steering recall for the 2009 Hyundai Genesis, though it has 3 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2009 Hyundai Genesis steering problems start?
Half of the complaints with a recorded mileage happened before about 61,000 miles, and 20% before 25,000 miles.
Is it dangerous?
Owners linked 3 crashes, 0 fires and 0 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.