Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2002 GMC Envoy owners, lightly cleaned up (personal details are redacted by NHTSA).
Tl* the contact owns a 2002 GMC Envoy. While the vehicle was parked, the rear hatch window shattered. The contact stated that the window fractured from the inside out. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was concerned that the manufacturer failed to offer assistance in replacing the rear hatch window. The approximate failure mileage was 108,000.
Mirrors will not stay in position ,and that makes it hard to drive in traffic. Dealer has replaced several parts. However, the mirrors are still defective. The consumer stated that the mirrors must be reset every time the vehicle is started. The vehicle was in an accident due to the mirror defect while driving at night. The consumer would like the mirror problem addressed.
I recently purchased my Envoy and the wipers worked most of the way home, the passenger side stopped working . Then the driver side would not go down when shut off. Now when I turn them on they hop up and go right back down and do not work.
When using the wipers, they will wipe OK for a couple of swipes and then get stuck and shimmy down the windshield. Sometimes they just stick in place. It doesn't matter what speed we go or if we are stopped.
On February 8, 2010, I put my SUV in my garage for the night. When I went to get in it the next morning to go to work, the driver's side window was down. I went to turn the ignition key and nothing worked on that side of the door and the window would not go up. This panel controls everything, seat control, movement and heated seat, all windows, both outside mirrors, and now when I turn the key on the horn blows. When I leave the key in the ignition, the alarm to tell me I did, does not go off. I have to manually lock the drivers door. I had to drive it to a dealership, in a snow storm, 0 degree weather, with the window down, only to find out the master switch on the drivers door had burned up. The service mgr. …
Dt*: the contact stated the electronic mirrors re-adjust without warning. The mirrors should maintain the last setting, but require re-adjustment every time the vehicle is driven. Occasionally the mirrors re-adjust while driving making it difficult to change lanes. The vehicle was taken to a service dealer twice for repairs. The dealer replaced the mirrors and made adjustments to the electrical unit. The problem was only alleviated temporarily by the repairs and the mirrors began malfunctioning again a year ago... The mirrors will self adjust the settings. While driving the contact looked in the mirrors to change lanes and they were out of adjustment. Had to constantly adjust the mirrors prior to changing lanes. Also, when shutting the vehicle off, and restarted it, had to adjust the mirrors. The mirrors will not hold the set adjustment. …
Tl contact owns a 2002 GMC Envoy. The contact stated that while driving the vehicle it will randomly jump from 2 wheel drive to 4 wheel drive without warning causing the car to become idle and you must turn the car off completely. She took the vehicle into a local mechanic where he replaced the brakes and checked the wheels and stated that there was nothing wrong with the vehicle. She is also experiencing problems with the front passenger seat belt it locks when fastened. She took the car to the dealer and they informed her that it was no longer covered under warranty and any repairs made would be at the owner's expense. The vehicle is also experiencing exterior light failure, both headlights burned out within weeks apart and they were replaced at owner's expense. The failure mileage was 38,000. The current mileage was 86,000 (sc) updated 06/25/08. …
I own a 2002 GMC Envoy slt. My problem is with the rear glass in the liftgate. In the eight months or so that I have owned this vehicle the rear glass keeps popping open when I hit bumps. I do not open the rear glass or the liftgate very often right now but I probably will once my child gets here in March. That is how I know its not from failing to close the glass properly. This happend at least 20 times since I have owned the vehicle. I took the car to the dealer and asked them to look at it and they could find nothing wrong but there must be some sort of design flaw that allows this thing to just pop open when you hit a small bump (its not just large bumps or potholes that cause it to open). I would really like GMC to address this issue before someone gets hurt or something falls out of the rear of the vehicle and injures someone.
While waiting to proceed in traffic with foot on brake and car in drive, engine suddenly stalled out and was unable to be restarted. Also, driverside mirror keeps resetting when unlocking the automatic doors. Wipers don't function properly when in intermittent mode. Car is at dealer now, hopefully they can resolve this. Vehicle is equipped with rainsense automatic rain sensing wipers. Rainsense works only when in intermittent mode. Settings adjust sensitivity of wipers but not frequency. Wiper fails to make a complete smooth pass across windshield. They stop several times during their sweep and stutter. After a few second pause they resume their sweep. Wipers work fine when set to standard high or low wiper settings.
Vehicle 2002 GMC Envoy [redacted] outside rearview mirrors adjust themselves to odd positions almost daily or every time I drive this vehicle. It is necessary for me to stop the vehicle and place the transmission in park and then push the memory button as many as 4 times to get the mirrors in proper position, or adjust the mirror while driving using the joy stick control. The dealer has not been able to correct the problem except asking me to return the vehicle for the 3rd time. Incident date is every day the vehicle is driven thank you
Related recalls
Visibility › Windshield wiper/washer
Certain sport utility vehicles have windshield wiper systems that will not turn on, cease operation while in use, fail to turn off/on by themselves (moisture sensitive wiper system), or have continuous windshield washer pump operation because the presence of water within the wiper modules can either cause a short circuit or can…
Remedy: Dealers will cover the windshield wiper module vent hole with a patch. Also, the wiper motor, circuit board, and electrical connector will be inspected to signs of water intrusion and/or corrosion and be replaced as…
NHTSA investigations
Windshield wiper failure
The subject vehicles (Chevrolet trailblazer (ext), GMC envoy (xl), and Oldsmobile bravada) are built on the gmt360 and gmt370 platforms and were originally equipped with a windshield wiper assembly referred to as the ?family? Design module (p/n 15171306 base, p/n 15171307 for vehicles equipped with rainsense automatic moisture sensitive wipers).the windshield wiper assembly is located inside the plenum at the base…
Windshield wiper failure
On September 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 Chevrolet trailblazer and trailblazer ext, GMC envoy and envoy xl, and Oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on January 6, 2004, and the scope was expanded to include certain…
Window & Wiper complaints in other Envoy years
Frequently asked questions
How common are window & wiper problems on the 2002 GMC Envoy?
NHTSA has 51 complaints about the windows, wipers & sunroof of the 2002 GMC Envoy, 10% of the model year's 487 complaints. The component named most often is rearview mirrors/devices (17 mentions).
Is there a recall for 2002 GMC Envoy window & wiper problems?
Yes — NHTSA recall 04V-046 (windshield wiper/washer, Feb 4, 2004). Recall repairs are free at authorized dealers.
At what mileage do 2002 GMC Envoy window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 36,000 miles, and 50% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 0 injuries to windows, wipers & sunroof problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.