Complaints by model year
| Year | Complaints | vs. typical* | Recalls | Top problem | Verdict |
|---|---|---|---|---|---|
| 2009 | 0 | — | 2 | — | Few |
* Complaints compared with the median Van Terra year at the same age, so new and old years are judged fairly. How this works.
Latest Ford Van Terra recalls
Equipment adaptive/mobility
Turtle top is recalling certain model year 2009 transit and shuttle buses equipped with certain ricon s series and k series l-model wheelchair lifts. The wheelchair lifts contain defective software that controls the lift up function.
Remedy: Turtle top is working with ricon and the repairs will be performed by authorized ricon dealers. Please see ricon's defect report 09e-061.
Equipment adaptive/mobility
Turtle top is recalling certain model year 2007 through 2010 transit and shuttle buses fitted with ricon public use lifts. The wheelchair lifts were to be equipped with a restraint buckle that has an interlock feature designed to prevent the lift from operating if the buckle is not latched.
Remedy: Turtle top is working with ricon and ricon will be handling the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid.
Frequently asked questions
What years of the Ford Van Terra should you avoid?
None of the Ford Van Terra years has an unusually high number of complaints compared with the others at the same age.
How many recalls has the Ford Van Terra had?
2 recalls across 2009. The model year with the most is 2009.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.