The problem
Turtle top is recalling certain model year 2007 through 2010 transit and shuttle buses fitted with ricon public use lifts. The wheelchair lifts were to be equipped with a restraint buckle that has an interlock feature designed to prevent the lift from operating if the buckle is not latched. In the recalled buses, however, the interlock feature May not operate properly and the lift May operate even when the buckle is not latched.
The risk
The wheelchair May move during lift operation and the unsecured occupant, could be injured.
The fix
Turtle top is working with ricon and ricon will be handling the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on October 8, 2010. Owners May contact ricon customer service at 1-800-322-2884, or email at www.dmata@wabtec.com.
Recall details
| NHTSA campaign | 10V-353 (10V353000) |
|---|---|
| Manufacturer | Turtle Top |
| Component | Equipment adaptive/mobility |
| Report date | July 30, 2010 |
| Owners notified | October 8, 2010 |
| Vehicles affected | 138 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 3 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 10V-353 repair free?
Yes. Ford dealers will fix the problem at no cost: Turtle top is working with ricon and ricon will be handling the remedy for this campaign. Please see ricon's defect report 09e-060. Ricon will provide customers with a warning decal and a dvd-based training aid. The safety recall began on October 8, 2010.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 138 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.