2011 Ford Mustang Airbag Problems

Mileage when the problem started

• Under 25k
  825%
• 25k–50k
  619%
• 50k–75k
  825%
• 75k–100k
  413%
• 100k–150k
  619%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2011 Ford Mustang owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2011 Ford Mustang. The contact stated that while at a stop light, the front driver's side seat air bag deployed upon depression of the accelerator pedal. The contact stated that the air bag warning light illuminated after the failure. The vehicle was not diagnosed or repaired. The manufacturer had was not notified of the failure. The failure mileage was approximately 123,000.

"Takata recall", car was involved in accident on November 3, 2016. Car was brought immediately to body shop for repair. Once body shop received car, the driver (steering wheel) air bag was ordered at Ford. Geico, my insurance company notified me on December 3, 2016 that they will no longer cover my rental car expense since its the fault of the car manufacturer why the air bag is not available. So in order to avoid loosing my job I have to pay $26/day for the rental car. I have had to pay over $500 just for the 20 days I have had the rental car. I called Ford customer service and they told me they will not cover the cost of my rental car and they are very sorry I am inconvenienced. This is totally unacceptable, this car was purchased for over $65,000 in 2011 as it is a shelby cobra gt500 convertible. …

Takata recall: I was driving in rush hour traffic on ih35 north and I accidentally rear ended a vehicle trying to get on the exit ramp. The impact was pretty mild because no one was moving faster than 5-10 MPH. The damage on both vehicles was minimal and barely noticeable but the airbag on my driver side did deploy. I had brought my vehicle to the dealership as part of a safety recall before this accident. I highly suspect that the airbag May have deployed unnecessarily or due to some flaw in the repair job. I have attempted to bring my car to the dealership and upon seeing the airbag deployed, most of the service people start talking about how much it is going to cost to fix it. I have a safety recall letter from Ford assuring me that I should be able to have this fixed promptly and free of charge. …

I was recently in a wreck and the airbags deployed. My car is stuck at the body shop because they can not get an airbag for it. My insurance on my rental car will be up in 2 weeks, the car would have been fixed already it just had minor front end damage and the windshield crack due to the airbag and the airbag injured my right arm. It never should deployed in the first place the impact was not even that severe. I have contacted Ford multiple times and they never get back with me this is beginning to get very frustrating. My car is easily repairable but its just setting there because of no airbag. Some help in this matter would be appreciated thank you, [redacted]

Tl* the contact's wife owned a 2011 Ford Mustang. The contact stated that while his wife driving at 30 MPH, another vehicle ran a stop sign and hit her on the front driver side pillar. The air bag did not deploy. The contact took his wife to the hospital where she suffered a concussion and two herniated discs; it was unknown if the other driver sustained injuries. A police report was filed (#159951319-m). The vehicle was towed to a tow lot and was deemed destroyed. The vehicle remained under investigation. The dealer had not been notified of the failure. The manufacturer had been notified but had not offered any assistance. The contact mentioned that the air bags were replaced in December of 2018 under a recall. The failure mileage was 101,105.

Tl* Takata recall. The contact owns a 2011 Ford Mustang. While driving approximately 30 MPH, the brake pedal was depressed, but failed to stop the vehicle. As a result, the contact rear ended another vehicle. The air bags deployed. A police report was filed. The contact sustained injuries to the chest, sternum, and back, which required medical attention. The vehicle was towed to a towing facility. The VIN was included in NHTSA campaign number: 16V384000 (air bags). The failure mileage was unknown. VIN tool confirms parts not available.

Air fail to deploy when hit by a uninsured motorist who was speeding through a school zone did an legal lane change hit me while I was making a left turn seat belt on left turn bleaker on turning when safe bam!!! Never seen it coming my head slammed into the steel fame of my 2011 Ford Mustang v6 head neck back mid lower back every thing from head to toe on my left hurts like hell ribs on both sides knees hands feet as well.

I was involved in a no-fault accident in my 2011 Ford Mustang in April of this year after someone in the lane to my left who was held up in traffic in his lane pulled out into my lane without looking, causing my vehicle to smash into him. The force of the crash caused over $9,000 in damage to my vehicle and left me with 5 herniated discs, hip problems, and a number of other issues. I have had a series of shots in my neck, as well as my spine, both of which have not alleviated my pain. I am now being told that there is nothing that they can do for my neck at this time, and that I have to just learn to live with the pain, and also that I need to have surgery on my lower back. My airbag did not deploy. Two months later, I got a recall letter in from Ford, but I took my car up to the dealership, and they said that there is nothing that they can do. …

Takata recall almost 12 months have elapsed since I became aware of the recall for my car through national news media.. I have never been contacted by Ford motor company even though I bought the car new. I have asked my preferred Ford dealer when they will implement this recall. The last occasion was recently when I had my car serviced on 4/6/2016 and I was advised that there are no replacement parts available so far but it is expected to implement the recall "later this year". This situation puts my family and my passengers at risk of injury or worse and Ford motor company have not resolved this in almost 12 months. This is irresponsible in the extreme and should not be allowed to continue. Owners should now be given a safe, replacement vehicle until the recall is carried out. …

Takata recall I had my car at the dealership recently to do necessary repairs to the driver side airbag, there is still an active recall for the passenger side airbag that they are still waiting on parts for. So anyway I rear ended a vehicle while stuck in slow moving rush hour traffic on i35 n in austin tx. This happened after they had worked on my driver side airbag. I was not moving faster than 10mph and the collision impact did very minimal damage to my vehicle and the other driver's vehicle. Since it was bumper to bumper rush hour traffic on a major highway we could not be bothered with waiting for a police report. Like I said the damage was minimal but the accident did cause my airbag to deploy, which did cause minor burn injuries on my hands and arms. …

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Airbag complaints in other Mustang years