AC & Heater complaints by model year
| Year | Complaints | Share of year's complaints | Typical mileage |
|---|---|---|---|
| 2015 | 2 | 1% | 48,000 miles |
| 2014 | 2 | 1% | 89,000 miles |
| 2013 | 4 | 1% | 5,000 miles |
| 2012 | 1 | 0% | 49,000 miles |
| 2011 | 1 | 0% | 5,000 miles |
| 2010 | 3 | 0% | 110,000 miles |
| 2008 | 14 | 1% | 55,000 miles |
| 2007 | 1 | 1% | 77,000 miles |
| 2006 | 1 | 0% | 4,000 miles |
| 2005 | 7 | 1% | 64,000 miles |
| 2003 | 1 | 0% | 30,000 miles |
| 2002 | 4 | 1% | 84,000 miles |
| 2001 | 5 | 2% | 80,000 miles |
| 2000 | 7 | 2% | 61,000 miles |
| 1999 | 6 | 1% | — |
| 1998 | 10 | 2% | 70,000 miles |
| 1997 | 8 | 1% | — |
| 1996 | 26 | 2% | 109,000 miles |
| 1995 | 3 | 3% | 150,000 miles |
Which parts fail
Components named in complaints (air conditioning, heater, defroster, HVAC controls).
Mileage when the problem started
What owners report
At times when you turn the air on hot air comes out or when you turn the heat on cold air will come on even after turn it off and back on or shutting the vehicle off.the suspension rattles a lot when going over bumps.the engine runs rough and idles rough usually when it is cold out or rainy but not always. Stalls at red lights and the check engine light comes on until it runs better.
Tl* the contact owns a 2013 Dodge Grand Caravan. While the vehicle was turned on, the heater would not operate and the front windshield could not be defrosted, impairing the visibility of the driver. The vehicle was taken to the dealer who was unable to diagnose the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 12,000.
Tl* the contact's mother owns a 2010 Dodge Grand Caravan. The contact stated that on several occasions, the front and rear drivers side, and the front and rear passenger side windows became inoperable. All mentioned windows would independently open and close. The contact also stated that all of the doors locked and unlocked independently. The contact mentioned that the a.c. Unit failed. The vehicle was taken to all star Dodge Chrysler Jeep Ram at 11503 st charles rock rd, bridgeton, mo 63044, [phone] where it was diagnosed that the power control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 125,393. Updated 09/01/17 the consumer stated the back windows would roll down and the sliding side door would open and close, even after the alarm was set.
Tl* the contact owns a 2010 Dodge Grand Caravan. The contact stated that when the air conditioner was turned on, hot air blew out. The contact observed that the vehicle needed freon. The contact added freon to the vehicle and the air conditioner started working properly. The next day the air conditioner failed without warning. The vehicle was not taken to a dealer or an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
Tl contact owned a Dodge Grand Caravan xlt. While the vehicle was parked the contact noticed white smoke coming out of the hood of the vehicle near the windshield. A passenger attempted to move the vehicle and black smoke was on the outside and inside of the vehicle. Fire was on the ground and the flames were 5 feet tall. She was able to extinguish the flames with cans of soda. The consumers husband jumped in the vehicle to back it up and as he did, the vehicle lost all power. The passenger stated that four trees and the grass caught fire. The fire department was called and the vehicle exploded. A neighbor extinguished the fire in the trees and grass; however, the vehicle continued to burn. A sheriff and fire department report were filed. The contact stated that no one was injured. Since she had a heart condition, a paramedic came and gave her oxygen. The vehicle was destroyed. …
Tl contact owns a 2008 Dodge Grand Caravan. When the contact started the ignition and activated the air conditioner, warm air began to circulate throughout the vents. The vehicle was taken to an independent mechanic to diagnose a leak. The technician was unable to detect a leak and the air conditioner system was recharged. The failure recurred two days after the vehicle was serviced. The vehicle had not been repaired when the complaint was filed. The failure mileage was approximately 60,300. Updated 09/29/10.
Reference to case with sway bar bushing problem ref. Number 10173990 . I had the same problem with my 2005 Grand Caravan with 25000 miles on it. I took it to the dealer and they repaired it no problem at no cost. Then on 23 nov 2006 my van just died. Battery was dead. Would not jump start at all. Towing service could not jump start it either and said something major was wrong. They towed to dealer in shreveport on flat bed where they said the battery was bad. But the good news they said it was all covered under warranty. And they also told me everything from front bumper to rear bumper is 100 percent covered under the warranty for the first 3 years/36,000 miles. So I don't understand why the dealers are so inconsistent is warranty repairs. It states in the manual what is and is not covered and to sum that up anything that shows any sign if hitting a hazard in the road is not covered. …
Tl* the contact owns a 2005 Dodge Grand Caravan. The contact stated that the brakes have been repaired five times. The rotors have been turned once and replaced twice two months ago. When the complaint was filed, the rotors needed to be replaced again. The dealer stated that the failures are caused by "faulty" driving. Chrysler has not been contacted. The air conditioner malfunctioned three times and was repaired. Every season the air conditioner malfunctions. The rear hoses were replaced twice along with the compressor. The power locks on all of the doors were defective. The passengers were unable to open the door although the door locks were in the unlocked position. The passenger front windows started making a clanging noise when it was opened and that was repaired. The failure mileage was approximately 9,000. The current mileage was approximately 83,000.
Related recalls (2)
Equipment › Appliance › Air conditioner
Chrysler is recalling certain model year 2008 Chrysler grand voyager, town and country and Dodge grand caravan vehicles manufactured from June 24, 2007, through July 30, 2008. These vehicles May experience a heating and air conditioner (HVAC) condensate leak from the HVAC drain grommet onto the occupant restraint control (orc)…
Remedy: Dealers will replace the affected air bag module free of charge. The safety recall began on October 14, 2011. Owners May contact Chrysler at 1-800-853-1403.
Equipment › Appliance › Air conditioner
Chrysler is recalling certain model year 2008 Chrysler town and country and Dodge grand caravan vehicles. These vehicles May experience a water leak at the heating and air conditioner (HVAC) drain grommet which can lead to illumination of airbag warning light and a potential inadvertent airbag deployment.
Remedy: Dealers will replace the HVAC drain grommet free of charge. The safety recall began on January 14, 2011. Owners May contact Chrysler at 1-800-853-1403.
Frequently asked questions
Which Dodge Grand Caravan years have ac & heater problems?
By NHTSA complaints, the 1996 (26), 2008 (14), 1998 (10), 1997 (8) and 2000 (7) model years. AC & Heater complaints make up 2% of all complaints for the 1996.
Is there a recall for Dodge Grand Caravan ac & heater problems?
Yes — 2 recalls, including 11V-394 (air conditioner, Aug 3, 2011); 10V-611 (air conditioner, Dec 8, 2010). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Dodge Grand Caravan ac & heater problems start?
Across all years, half of the complaints with a recorded mileage happened before about 65,000 miles; 46% happened before 50,000 miles.
What part fails most often?
Owners most often name the appliance › air conditioner (76 mentions), followed by the defroster/defogger/hvac system (19).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.