2013 Chrysler 300 Electrical Problems

Which parts fail

• Alternator/generator/regulator
  3
• 12V/24V/48V battery
  1

Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).

Mileage when the problem started

• Under 25k
  1721%
• 25k–50k
  2228%
• 50k–75k
  2228%
• 75k–100k
  1114%
• 100k–150k
  79%
• 150k+
  11%

Owner reports

Selected complaints filed with NHTSA by 2013 Chrysler 300 owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2013 Chrysler 300. The contact stated that driving on multiple occasions while driving at various speeds, the infotainment panel went black and did not work as intended. Additionally, the contact stated that the message "Wrong Gear/Change Gear" was displayed. The contact stated that several unknown warning lights were illuminated. The contact stated that on another occasion while in neutral, the vehicle failed to shift into park as intended. The vehicle was taken to a dealer twice however, the failure was not duplicated. The vehicle was not repaired. The contact stated that years later, the vehicle was taken to an independent mechanic where it was diagnosed that the infotainment system needed to be replaced. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

The contact owns a 2013 Chrysler 300. The contact stated that on several occasions the vehicle would not start. The vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V435000 (Electrical System). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,400.

The alternator ceased up on me while I was driving on 7/12/2019. This almost caused an accident! I was driving around 55MPH and the steering and brakes completely locked up. I couldn't turn the wheel or stop my car. Eventually I slowed down and barely got the steering wheel to turn so I wasn't stuck right on the highway. My car was towed to a mechanic that replaced the alternator. I later received a recall notice in the mail for the alternator and have been trying to get reimbursed.

Per the local dealer inspection the PDC unit has faulty wiring which caused the fuse to burn severely in turn things begin to randomly stop working no sound from radio, doors will not lock at times, back up camera goes in and out.

Tl* the contact owns a 2013 Dodge charger. The contact stated that the alternator failed. While the driver drove the low battery warning light illuminated and a burning odor emitted from under the hood. The contact inspected the vehicle and replaced the engine oil and the engine operated as normal. However, a few weeks later while attempting to start the vehicle, a burning odor emitted again from under the hood. The contact inspected the vehicle and found that the top to the alternator was burned. The vehicle was parked at the contact's home. The vehicle was not taken to a local dealer for inspection. The manufacturer advised the contact that the parts were unavailable for repair. However, the contact was advised to replace the alternator and he will be reimbursed. The vehicle was not repaired. …

On 22 mar 2017, my 2013 Chrysler 300 started smoking from under the hood. I pulled over to see what the problem was and notice the smoke was coming from my altinator. Getting in touch with my insurance to set up a tow to take it to a dealership. While I was on the phone the my altinator caught on fire, quickly putting it. Continuing with my conversation it started up again for a 2nd time. Finally once the tow truck should up, they took it to colorado springs Dodge, 7455 austin bluffs pkwy colorado springs, co 80923 [phone]. I ask them if they had any recalls for this unusual problem. They told me no, I ended up paying it out of pocket, $936.35 to replace the altinator and battery. I see today that your website has shown me their are problems with the altinator failing. If there's any information you can pass down to me to help me get my money back I would greatly appreciate it. …

Tl* the contact owns a 2013 Chrysler 300. While the vehicle was parked, a burning odor was present and the vehicle was unable to restart. The vehicle was towed to a local dealer (autonation Chrysler Dodge Jeep Ram south savannah, 8701 abercorn street, savannah, ga 31406) where it was diagnosed that the alternator and battery failed and needed to be replaced. The contact received notification of NHTSA campaign number: 17V435000 (electrical system) after the failure occurred; however, the parts to remedy the vehicle were not available. The manufacturer was notified of the failure and opened a case on the contact's behalf. The manufacturer informed the contact that an investigator would be sent to his local dealer to diagnose the vehicle. The contact was also informed by the manufacturer that, if he paid for the repair, he could be reimbursed. The failure mileage was approximately 75,000.

Tl* the contact owns a 2013 Chrysler 300. After starting the vehicle, the contact noticed smoke under the hood. The contact opened the hood and saw sparks and flames emitting from the alternator. The fire department was not contacted and the fire extinguished itself. There were no injuries. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact spoke with normandin Chrysler Jeep Dodge Ram Fiat (900 capitol expressway auto mall, san jose, ca 95136) who stated that parts were not available and they could not inspect the vehicle. The manufacturer was made aware of the failure and stated that they would contact the dealer and call back. The VIN was included in NHTSA campaign number: 17V435000 (electrical system), but the parts were not available. The approximate failure mileage was 80,000.

Tl* the contact owned a 2013 Chrysler 300. The contact stated that the brake warning light illuminated. Upon pulling the vehicle over to inspect the failure, the contact noticed that the alternator assembly was on fire when the contact checked under the hood. The contact was able to access a fire extinguisher in the trunk of the vehicle and extinguished the flames. No police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure and indicated that there was a manufacturer's recall, but the vehicle was not included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer provided no remedy. The approximate failure mileage was 113,600. Updated 03/18/16 the consumer requested to be reimbursed for the repairs.

Tl* the contact owned a 2013 Chrysler 300. While driving 53 MPH, the vehicle lost power without warning and resumed independently; however, the brakes failed to respond without warning. As a result, the contact crashed into a cement barrier, rolled over, and landed in a ditch. The air bags failed to deploy. A police report was filed. The contact and the front and rear seat passengers sustained facial lacerations and back injuries that required medical attention. The vehicle was destroyed and towed to the contact's residence. The vehicle was included in NHTSA campaign number: 14V634000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was 41,000.

Related recalls

Electrical complaints in other 300 years