Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2019 Chrysler 300 owners, lightly cleaned up (personal details are redacted by NHTSA).
I was in a "at fault" accident in Sept 2020 in my new car because the instrument panel failed to stay on started glitching while on the freeway hit tire in the road. Car insurance went up because of the points against my record. The Chrysler Corp has a recall on the same make and model but not my VIN number. My car is experiencing the same problems as the recall. I need the insurance company to remove the points and sue Chrysler for this accident that was very dangerous. I have videos of the car still glitching while Im driving for a few seconds to a few minutes at a time. Driving at night with the instrument panel glitching is very dangerous and I need help.
The contact owns a 2019 Chrysler 300. The contact stated while her son was driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact's son pushed the vehicle to the side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a general electrical failure and advised the contact to take the vehicle to the dealer for assistance. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 84,000.
The contact owns a 2019 Chrysler 300. The contact stated while driving at an undisclosed speed, the infotainment center did not function as intended. The contact stated that when the radio was turned on, the headlights independently became disabled. The contact stated that the failure occurred while the contact was driving at night. Additionally, the contact stated that the radio controlled the functions of the safety features in the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.
So , when I am finishing a call and I try to hang up, it freezes the screen up. When this happens the call counter on the screen is still going like I am on the call when I am not. I have to disconnect my phone in order to use it. Then I have to pull over and go in the trunk and pull the radio fuss out so that it will clear everything out and then I can reconnect my phone and use the hands free again. When it freezes up , I can change anything, none of the buttons on the screen will works and the screen gets really hot to touch. Secondly when I go to crank my car sometimes whether it is a cold crank or not it may a hitting nose and it sound like it is coming from the back left side. That can happen several times a day or sometimes it doesn't happen at all. …
about 2 years old, I was with my family driving on the freeway when I felt the car veering to the right going off the road. I tried to correct the steering by pulling it to the left. I was not able to correct this steering as it seemed that the steering wheel was lock. I tried stopping the car from going off the road but the brake pedal was very hard to push. It seemed like the car had lose all power. The car went down the hill off the freeway and hit a huge road sign. I was doing 55 to 60 miles per hour and very mush alert. The car finally came to a stop in the middle of the frontage road. We started to push the car and it was hard to push so I attempted to start the car and to my surprise, it started. So I drove it to a safe place and called the police to make a report and the towing service. The damage on the front end of the was over $3,000. This was the first incident. …
It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn't want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.
This has happened a few times. First , I started my car, after being driven for awhile, then it immediately shutoff and the abs system, traction control, emergency brake, and other lights lit up on my dash and showed in messages "service power steering," "service abs system," and "service electronic stability control." Meanwhile, my power steering goes out, brakes, and air conditioning stop working with all the lights on my dash lit. Then, when you park and turn it off, it won't start again. Doesn't even try to start. This also has happened while driving and I had no choice, but to drive it or be stuck an hour from home at 1am. This not only puts others in danger, but myself with no brakes and power steering.
Within the first year I had the vehicle each of the head lights failed. Still under warranty the Dealer determined that the fuses were bad and charged me $90 each time to replace the fuses. I now have an issue with the passenger side head light. Initially it was an interment off-on condition. Now it is continuously off. I have not had this one fixed yet. but I suspect that the fuse block is defective and is not securing the fuse (ie a loose connection), which would be evident.by signs of arcing between the fuse tang and the fuse block contacts. Minor arcing between the two contacts would diminish current flow between the contacts until the light would no longrer come on.
The rear passenger door light on dash come on stating that the rear door is open and the interior dome light go to flashing as well. When it first occurred, I was on the highway coming back from Indianapolis Indiana with my family and we were afraid the entire way home not knowing if the car would cut off on the highway. Yes, I took it to the dealership they stated that they couldn't do anything unless the problem happen while they had the car of course it never did. no not before just when it occurs even now I may go a week or two without it happening. I was on the highway coming from Indiana.
Unknown. The car shut off while driving. Flashing a code put in park and the D on the shifter knob was flashing. Vehicle wouldn't start for about 30 minutes. It was making a loud noise while trying to restart.Then it ran like normal after that. We are not shure but we think the fuel gage and low fuel light are not working properly. We put a few gallons of fuel in it and it started normally with no no loud noise.
Related recalls
Electrical system › Instrument cluster/panel
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Remedy: Chrysler has notified owners, and dealers will update the instrument cluster software, free of charge. The recall began April 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403.
Electrical complaints in other 300 years
Frequently asked questions
How common are electrical problems on the 2019 Chrysler 300?
NHTSA has 22 complaints about the electrical system of the 2019 Chrysler 300, 36% of the model year's 61 complaints.
Is there a recall for 2019 Chrysler 300 electrical problems?
Yes — NHTSA recall 19V-203 (instrument cluster/panel, Mar 14, 2019). Recall repairs are free at authorized dealers.
At what mileage do 2019 Chrysler 300 electrical problems start?
Half of the complaints with a recorded mileage happened before about 2,000 miles, and 60% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.