Door Lock & Latch complaints by model year
Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
What owners report
1 opened drivers side rear door at day care.. Closed door and it feel to the ground. The silver piece that slid on the track on the side of the vehicle completely broke off. I go inside the car to call assistance after picking the door up and putting it in a restin position on the car. I get inside and the doors lock and will not open I could not get out of the car. I go to dealership and they fix it making me pay for only half of the part and no labor. I go pick up my children and the door that was suppose to be fixed will not shut completely but locks and my driver door will not open because it is locking its self. My children were stuck in the car in hot texas weather with out airconditioning. Luckily the door opened after a minute or so of my pulling and unlocking and locking the door. …
Right back passenger door wouldn't close properly 3 days after purchase; took it in for adjustment. 2 years later, during which my baby was sitting next to that door, the latch failed and the door was inoperable. Latch was supposedly fixed. Fuel/oxygen injector failure 3 times; waiting on a part. Taken in for squealing brakes 3 times; was told the brake pads were on recall. 2 years later, I'm still waiting on the brake pads. Anti-lock brake trouble twice, stability control system failure twice, sensor malfunctions on a regular basis, check engine light on a regular basis; each time it is taken to mechanic. I've been told to ignore the problems if the warning goes off the next time I start the car, and to only bring it in if the warnings go on and off a few times. A few times the mechanic has said they can't find anything wrong with it, but the warning lights keep coming back on.
The contact owns a 2007 Chevrolet Uplander. The contact stated that the sliding door on the passenger's side of the vehicle was opening independently. The contact had the vehicle modified because as a disabled driver, and had a ramp installed for the wheelchair. The contact stated that whenever the sliding door was opened, the ramp failed to fully deploy. The contact stated that the sliding door was opening at various speeds. The contact stated that he had taken the vehicle to the company that had modified the vehicle. The company advised the contact that the vehicle was nearly 20 years old, and that parts to repair the sliding door were no longer available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
I picked up my stepdaughter & her friends from the mall. My mom was in the passenger seat. My stepdaughter & her friends got in the 2nd row & 3rd row seats. We shut the door & drove off. The rear passenger door message came on & the locks started clicking. I pulled over to check the door & it was ajar. I opened the door, shut it & made sure it was closed then drove off. The whole way home the door kept clicking as if it were trying to close & the locks were trying to catch. This happened several months ago and I've been trying to get this problem fixed ever since. Every day the doors click, because the door is not completely closed. I called the dealership were I've been getting work done, because a year into having the vehicle the motors on both doors had to be replaced. …
I have a 2006 Chevy Uplander, almost from the beginning I have had problems with the automatic doors. I took it back to the dealership I purchased it a couple of times and they would "do all they could" by cleaning the track and lubricating - then cleaning the sensors. This was always a temporary fix. The doors would close the majority of the way then open back and begin beeping. I tried turning the automatic doors off - still happened. Then I started noticing on my passenger side that when the door closed the motor would run and you could hear the cable grinding. And about two weeks ago, don't know it the cable got off track, but when I opened the door it would open all the way and the cable would just hang out. …
The motor to the rear latch on the driver side sliding door does not appear strong enough to pull in, bolt shut and lock the hasp over the rear staple. Door requires an external "hip check" or strong push on the rear of the door to hear a "click" that confirms that the door is locked shut. Without this action, the door May repeatedly reopen, up to 20-30 attempts, each time emitting an alarm that makes the vehicle unable to drive. This issue was first raised to the dealer within the first year of purchase, has been repeatedly raised to the dealer, up to a half dozen times over the course of the last two years, and was raised to the manufacturer within the past year. Each submission results in the dealer not being able to reproduce the phenomena or fix the problem. …
Tl* - the contact owns a 2005 Chevrolet Uplander. The transmission failed at 11,000 miles. The mechanic repaired it instead of replacing, it and it continued to leak. The dealer replaced the transmission, and the new one from the manufacturer was also leaking. The vehicle was in the repair shop for 16 days, and the new transmission had to be resealed. When starting the vehicle the ignition was sticking in the start mode for 2 minutes after releasing the key. The passenger automatic sliding door did not latch shut, no warning indicator light appeared nor did it register with OnStar as the door was being un latched. When attempting to open the door it will not open because the latch did not engage. The dealer was unable to diagnose the failure. The contact was concerned about the safety risk involved. The contact filed a complaint with the bbb, and spoken to GM about all of the failures. …
Tl* - the contact called regarding the 2005 Chevrolet Uplander. The contact stated that the power sliding door opened and closed unexpectedly. The contact took the vehicle in to the dealer five times. The deale advised the contact that either they could not duplicate the failure or that they had repaired it. On one occasion, the dealer reinstalled a loose lock rod. On another occasion, the dealer reprogrammed the sliding door module. The failure mileage was 24,000. When the door malfunctioned the warning indicator was a bell alerting her the door opened, there were no other warning indicators. The front two tires were replaced at 14,000 miles due to excessive wear. The back two tires were replaced at 24,000 due to excessive wear. The contact stated at 37,000 miles, the vehicle needed four new tires due to wear. …
NHTSA investigations
Power sliding door opening
Odi has received reports that the power sliding doors opened without command while the vehicle was in motion on model year 2005 and 2006 general motors minivans (Chevrolet uplander/venture, Pontiac montana sv6/montana, Buick terraza, and Saturn relay).some reports indicate that the door May not have been closed and latched before driving away causing the door to reverse (open) at low vehicle speeds.however, other…
Power sliding door
Odi evaluated general motors' (GM) data, conducted consumer interviews, inspected and tested my 2005-2007 GM minivans with regard to the alleged defect of a power sliding door (psd) opening while the vehicle is out of park.odi identified a high warranty claim rate.however, these claims are related to various problems associated with doors not properly opening or closing and not specifically to doors opening while…
Frequently asked questions
Which Chevrolet Uplander years have door lock & latch problems?
By NHTSA complaints, the 2005 (45), 2006 (15), 2007 (14) and 2008 (8) model years. Door Lock & Latch complaints make up 23% of all complaints for the 2005.
Is there a recall for Chevrolet Uplander door lock & latch problems?
No. NHTSA lists no locks & latches recall for any Chevrolet Uplander model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Chevrolet Uplander door lock & latch problems start?
Across all years, half of the complaints with a recorded mileage happened before about 29,000 miles; 70% happened before 50,000 miles.
What part fails most often?
Owners most often name the doors › latch (39 mentions), followed by the hatchback/liftgate › lock (2).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.