Which parts fail
Components named in complaints (battery, alternator, wiring, ignition, instrument cluster, infotainment).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2012 Chevrolet Equinox owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact's friend owns a 2013 Chevrolet Equinox. The contact who is an independent mechanic stated that his friend had taken the vehicle to be repaired after the key became stuck in the ignition. The contact diagnosed the vehicle and determined that the key cylinder lock housing had failed and needed to be replaced. The contact referenced NHTSA Campaign Number: 16V502000 (Electrical System, Power Train) however, an undisclosed dealer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000.
The contact owns a 2012 Chevrolet Equinox. The contact stated while performing a daily oil check, the contact became aware that the oil level was low while checking the dipstick. The contact added oil and contacted the dealer and was advised that oil should be added. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired and referred the contact to the dealer. The failure mileage was 24,500.
When the alternator stopped working everything on the car locked. The doors locked, the steering wheel locked, the key wouldn't come out of the ignition, the windows wouldn't come up or down. I couldn't even physically pull up the door locks. If the driver's door hadn't been slightly open(I was attempting to back out of my driveway on a dirt road where the visibility is poor) I would have been trapped inside with no way to get out without busting the window. I didn't have my phone with me and I was by myself in a very isolated location and no one would have missed me for over 48 hours since my husband works out of state. The temperature here was in excess of 95 even after 4 pm and the vehicle was under no shade. I'm a disabled person also so I truly am scared of the vehicle now. There was no warning about the alternator failing. The car never even showed a warning light. …
On dec. 29,2021 I started my car and while I was warming the engine(idle) the following lights came on: Engine,Break, ABS, TCS/StabiliTrak, Service All Wheel Drive, Service StabliTrak & all the gauges except the fuel were moving up & down. Also on the shifter the P was blinking. I turned the car off then sack on after a few seconds & it came on like normal I drove a few blocks made a stop in the corner store for a btl of water & when I got back into the car it wouldn't start. When I turned the key to start it the dash would go completely dark when I'd let the key go the dash would come back on. Everything time I tried to start the car the dash would go out completely. I got the car towed to a repair shop but they were closed. When I went to the shop that morning I saw that they were closed Jan 1st. So I sat in the car & something said "try it" & the car started like nothing was wrong. …
Rear tailgate. Borrowed vehicle from a friend for a trip. When opening the tailgate with the external switch it opens all the way and immediately comes back down about 12 inches or so then it immediately goes back up and immediately comes all the way down. My wife was almost trapped between the bottom of the tailgate and the floor of the storage compartment. When I tried it, I tried to hold it up when it started down for the second time and it was impossible for me to stop the tailgate from closing. It substantially overpowered me. There is a PROBABILITY that it could have broken her back or strangled her. Even more so if she was packing the car by herself. I exerted all my strength trying to stop the tailgate as I indicated before. I have not contacted anyone about this situation. The vehicle has a little over 84K miles and is in excellent condition. …
The contact owns a 2012 Chevrolet Equinox. The contact stated that while she was at the stop light, the vehicle temporarily stalled. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The contact also stated that the ignition switch of the vehicle would not turn all the way to the locking position and would fail to release the key after several attempts. There were no warning lights illuminated. The contact also stated that the rearview camera inadvertently turned black while reversing. The dealer was not notified of the failures. The manufacturer was notified of the failures and advised the contact that they could not assist with the repair of the vehicle because the VIN was included in a recall related to the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was unknown.
I have owned this car for over 3 years. I have ALWAYS started the car, closed the doors, gotten the kids in the car, and then got in the car myself and went on with my day. On [redacted], I put my 6 month old baby in the car, closed the door, and when I tried to get into the car, all the doors were locked. NEVER in my time of owning this car have the locks EVER locked itself after just starting it and letting it "warm up". Needless to say, thank God my air was already on so my baby was at least "safe" until the police could arrive and get the car opened. But they unfortunately broke my driver side window trying to get in, and so this safety malfunction could have literally killed my child, but it also did cause me damages that I have to get repaired.
This has already been recalled on some 2012 Chevy equinox but apparently not mine. The key gets stuck in the ignition when I try turning it off. So I have to turn on my on, put it in reverses and then turn my car off and take my keys out and then put my car back in park so I can get out of my car. This has been recalled in my type of car. The recall number is 16V502000 the recall date is 2016-07-05..... I've called the local Chevy dealer ship and they said that my Specific car is not covered under this recall even though it 100% has the problem and should be 100% covered. It's wiper blades also have just gone out and that they are fixing under the recall and I also have the tire pressure sensor that's messing up as well. All 3 things are recalled on Chevy equinox and it should be covered on mine as well.
The contact owns a 2012 Chevrolet Equinox. The contact stated that the vehicle consumed an excessive amount of oil with the check engine warning light illuminated. The engine oil was topped off every month by the dealer. The contact was informed that the defect was related to the catalytic converter. The contact also stated that the power door locks and windows failed to operate as needed, causing the contact to be locked inside and outside of the vehicle at various times. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
Gauges- oil light does not turn on, when the vehicle is low in motor oil. Which causes internal engine failure, which include, but not limited: timing belts to piston wear. Vehicle was in highway speed and lost vehicle power, which caused safety issues for my vehicle and vehicles behind me. Vehicle also has braking and transmission issues; at full stop on a hill and putting the transmission in "N"eutral the vehicle rolls forward, even when the brakes are fully applied or putting the vehicle back in park.
Related recalls
Electrical system › Ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016.
Electrical complaints in other Equinox years
Frequently asked questions
How common are electrical problems on the 2012 Chevrolet Equinox?
NHTSA has 70 complaints about the electrical system of the 2012 Chevrolet Equinox, 10% of the model year's 685 complaints. The component named most often is instrument cluster/panel (1 mentions).
Is there a recall for 2012 Chevrolet Equinox electrical problems?
Yes — NHTSA recall 16V-502 (ignition, Jul 5, 2016). Recall repairs are free at authorized dealers.
At what mileage do 2012 Chevrolet Equinox electrical problems start?
Half of the complaints with a recorded mileage happened before about 65,000 miles, and 25% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 1 fire and 1 injury to electrical system problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.