Body complaints by model year
Which parts fail
Components named in complaints (doors, hood, frame, rust, paint and trim).
Mileage when the problem started
What owners report
The contact owns a 2018 Chevrolet Cruze. The contact stated that while making a turn, the vehicle went in another direction. While her son was driving at 2-3 MPH, making a turn, the vehicle went in another direction. The frame was rusted and secured with chicken wire. While her son was driving at 20 MPH and driving up the parking garage, the steering wheel was straight, but the wheel went towards the left, and he crashed into a pole. The vehicle was drivable. The air bags deployed and went to the floorboard. The ABS and stability track control. There were no reported injuries, police reports, or fire. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 105, 000.
The contact owns a 2017 Chevrolet Cruze. The contact stated while driving 55-60 MPH, the vehicle made an abnormal banging sound. The contact then noticed through the rearview mirror, that the rear bumper had detached and was hanging on the passenger's side of the vehicle. The contact pulled over to the side of the road and noticed that an unknown control module had detached along with the bumper. The contact stated that only one rear bumper screw remained attached while the others were missing. The vehicle was taken to the dealer parts department and was provided the screws to temporarily re-attach the bumper. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 88,000.
The contact owns a 2017 Chevrolet Cruze. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that a faulty High Mount Stop Lamp gasket allowed water to leak into the trunk and fill the rear compartment battery tub, resulting in water damage to the Multifunction Power Supply Converter, Fuel Pump Power Control Module, and Fuse Block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program 16147, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Water leak in trunk. Took car in 3 time to have it fixed after them doing the recall( 84279073 f-lamp kit). Every time it went in they found a leak in a different spot. 15Feb17 they found water leaking from right side of the spoiler retainer holes. Dealer removed spoiler applied double back tape and sealer. Reinstalled spoiler 02Mar17 found pin hole leak in weather strip. Dealer replaced weather strip. 01jan24 start having electrical issues. Hard starting/ running weird and finally dead battery. Had les swabs install battery and remove water in trunk. Car starts but shuts off when driving. 05mar24 Dealer finds leak coming from right side spoiler and now 1 licence plat bolt. Charged me 600.00 . to reseal. Here we go again They could never stop/find the leak before and will not warranty previous work. Isn't this a fire/safty issue? That started the recall in the 1st place. …
I am filing this complaint due to repeated mechanical and safety problems with my 2016 Chevrolet Cruze. The vehicle has had ongoing acceleration problems, including times when it would not accelerate properly even with the A/C on its lowest setting. The turbocharger has needed to be replaced multiple times, yet acceleration problems have continued. I have also had oil lines randomly snap and spray oil from the vehicle. Other issues include a passenger-side seatbelt that does not work properly, a tire-pressure sensor that began cutting out after new sensors were installed, and a piece of plastic underneath the vehicle that came loose and now hangs near the tire.also had a problem with the car losing liquids: exhaust leak, oil leak, and now coolant randomly. The most serious incident happened recently. …
Major front and side impact--no airbag deployment. Entered intersection properly and another driver ran through red light and hit the car in right front, cracking the windshield, and spinning the car around and hitting the right rear side, breaking the right rear wheel off and resting on it sideways. Right front passenger received mild concussion from hitting head on right door glass. Driver and passenger have bruises. Both had seat and shoulder belts on.
I was driving and was stopped at a stop light. When the light turned green I proceeded to excel forward. The car was only going between 10-15 miles per hour when without hitting or curbing anything my tire blew. Right after the tire blew all (6) six of my airbags deployed. When the airbags deployed the car quickly filled with smoke like air. The airbags caused me to not be able to see and I steered the car off the side of the road. At such time, OnStar came across the speakers and asked if we were in an accident and if we needed the police &/or an ambulance. We yelled to the OnStar person that we thought the car was on fire because of the smoke like substance and that we needed the police that we were on only vehicle that had been in an accident. I still have no clue what transpired in the event of the tire blowing especially since I didn't hit anything or curb anything. …
On May 25, 2026, at approximately 3:30 p.m. Central Time, after the vehicle had been operated under normal conditions and subsequently parked, a fire originated within the vehicle's engine compartment and/or under-hood area. Personnel from the Milwaukee Fire Department responded to the scene and extinguished the fire. An official fire investigation report is pending and is expected to be available within the coming week. The incident has been documented through photographs and video recordings, all of which have been preserved. The vehicle itself remains in its post-fire condition and has been retained for inspection. At this time, the precise cause and origin of the fire have not been determined, of which no warning lamps nor other symptoms of a problem prior to incident.
Frequently asked questions
Which Chevrolet Cruze years have body problems?
By NHTSA complaints, the 2012 (21), 2017 (16), 2011 (14), 2013 (13) and 2014 (13) model years. Body complaints make up 2% of all complaints for the 2012.
Is there a recall for Chevrolet Cruze body problems?
No. NHTSA lists no body & structure recall for any Chevrolet Cruze model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Chevrolet Cruze body problems start?
Across all years, half of the complaints with a recorded mileage happened before about 34,000 miles; 58% happened before 50,000 miles.
What part fails most often?
Owners most often name the body (75 mentions), followed by the body › door (3).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.