Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2014 Chevrolet Cheverolet owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2014 Chevrolet SS. The contact stated while driving approximately 15 MPH, the vehicle made an abnormal sound, and the steering wheel became difficult to turn. The contact stated that the traffic control indicator and the check engine warning lights were illuminated. The "Service Power Steering - Drive with Care" message was displayed on the instrument panel. The contact researched and was made aware of the NHTSA Campaign Number: 19V801000 (Steering); however, the VIN was not included. The vehicle was drivable and was towed to the place of residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.
The contact's client owns a 2014 Chevrolet SS. The contact stated that while his client was driving at various speeds, the power steering assist failed to operate as needed. The contact was not certain if a warning light was illuminated. The contact's client then received a recall notice for NHTSA Campaign Number: 17V382000 (Steering) and the vehicle was taken to the dealer for service. Upon return of the vehicle, the failure persisted, and the vehicle was taken to the independent mechanic. Upon inspection of the vehicle, the contact discovered that the vehicle was not repaired under recall. The contact then notified the manufacturer of the failure and they had offered no assistance. The vehicle had yet to be repaired. The failure mileage was unknown.
I was driving on the highway when it was snowing. And my service power steering light came on. And the steering got hard and I was on a curve so I went off the road because I could not control the vehicle since it was so instant. I got out of the center median and drove it home. Come to find out there was a recall for it I don't think it was properly done.
Lost steering assist while turning left at intersection, steering wheel became very hard to turn. Warning message displayed on dash indicating steering malfunction. Assist returned a few seconds later.
Tl* the contact owns a 2014 Chevrolet ss. The contact stated that the power steering failed and caused a crash. The contact's vehicle struck the bumper of another vehicle. The air bags failed to deploy. There were no injuries and a police report was not filed. The dealer diagnosed that the steering wheel assembly needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 25,000.
On april15, 2015 I took my 2014 Chevrolet ss, mileage 6316, to the dealer in response to factory recall 14804. At that time they applied a dielectetic lube to the steering rack connector as per the recall instructions. This was to prevent a sudden loss of power steering while operating the vehicle. This condidtion had not ever occured at that time. One year later in April 2016 the car started experiencing sudden loss of power steering at random times. The vehicle drivers information center stated "service power steering, drive with care". All power steering assist was gone and stopping and restarting the motor was the only way to restore it, maybe for a few minutes, maybe for the rest of the day. The car was then parked in our garage until mid August 2016. The car continued the sudden loss of power steering and I took the car to the dealer on 9-1-2016. Mileage 16031. …
This car has an intermittent, albeit dangerous issue. The power steering loses assist, warning message displays on the dashboard and the car is extremely difficult to control, if it happened during for example a highway offramp, I would have crashed. This occurs intermittently, without any precipitating factors, and at random intervals. If possible and stop, and turn the car off, the steering assist will work again and message will disappear. I have photographed the the actual message while driving, at my own great risk, at highway speeds, and it was impossible to pull over and control the car. The dealer is not helpful in this regard, they will either disregard it entirely stating 'they all do that' (!!!) or 'we can't duplicate it, so we cant fix it." quite frankly the dealer response seems extremely blaise about this, as if it was some kind of minor issue. …
I took my 2014 Chevrolet ss sedan to Chevrolet service for customer satisfaction program a140804 "electronic power steering loss of power assist" zfat----field action recall 9101225 - n140804 - inspect and lubricate steering gear control module connector on 05/07/2015. The issue hadn't made itself known at this point. The resolution was the dealer was to apply dielectric grease to the steering rack connector to prevent corrosion, leading to a sudden loss of power steering. This issue hadn't occurred until 2017. But I have had two recent instances where the vehicle randomly looses all power steering and the driver info center message says "service power steering, drive with care". All power steering is out, you have to muscle the vehicle to the shoulder, turn the vehicle off until the "retained accessory power" goes out. Restarting then "fixes" the issue. …
Vehicle has lose of power steering during normal driving conditions. The vehicles steering becomes extremely difficult and dangerous to drive. The vehicle was taken to the Chevrolet dealership and inspected. The steering gear assembly requires replacement per Chevrolet dealership. The vehicle steering gear assembly was inspected before and was not replaced on previous power steering recall. The vehicle is not labeled as part of the current 2019 and 2020 Chevrolet ss recalls, although the vehicle is having the exact identical power steering problems. Dealership has stated that the repair will be $2800.00. Vehicle has not been repaired. This Chevrolet ss and should be added to recall notice the prior recalls did not repair or fix the problem with the electric steering assembly. …
Tl* the contact owns a 2014 Chevrolet ss. The contact stated that the power steering failed. Healey Chevrolet Buick (5216 ny-17m, new hampton, ny 10958, [phone]) stated that the failure codes matched the unknown recall repairs that were completed by the previous owner a year ago. The warranty period for the recall repair expired; therefore, the contact would have to pay for the repairs. The manufacturer stated that the failure codes did not match up with the previous recall repair and the contact would have to pay. The manufacturer and the dealer contradicted each other. The manufacturer offer to pay for 40% of the repair costs, which was estimated at $1,800. In addition, the contact believed freon was leaking from the air conditioner. The dealer and manufacturer refused to inspect the vehicle. The manufacturer provided a case number and stated that a case manager would call back. …
Related recalls
Steering › Electric power assist system
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Remedy: GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019.
Steering › Electric power assist system
General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
Remedy: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020.
Steering complaints in other Cheverolet years
Frequently asked questions
How common are steering problems on the 2014 Chevrolet Cheverolet?
NHTSA has 41 complaints about the steering of the 2014 Chevrolet Cheverolet, 80% of the model year's 51 complaints. The component named most often is automated/adaptive steering (1 mentions).
Is there a recall for 2014 Chevrolet Cheverolet steering problems?
Yes — NHTSA recall 19V-801 (electric power assist system, Nov 7, 2019); NHTSA recall 17V-382 (electric power assist system, Jun 15, 2017). Recall repairs are free at authorized dealers.
At what mileage do 2014 Chevrolet Cheverolet steering problems start?
Half of the complaints with a recorded mileage happened before about 26,000 miles, and 47% before 25,000 miles.
Is it dangerous?
Owners linked 1 crash, 0 fires and 0 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.