Which parts fail
Components named in complaints (power steering, steering column, rack and pinion).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2000 Cadillac Deville owners, lightly cleaned up (personal details are redacted by NHTSA).
I was preparing to make a 270 degree left turn and I was attempting to turn the wheel and the steering wheel kept spinning while the car stayed in a forward motion. I attempted to press on the brakes and they had barely any brake pressure which resulted me to collide with a parked car that was in the first parking spot in the lot I was attempting to pull into. The operator in the parked vehicle I hit was taken to the hospital after sustaining injures due to the impact of the crash.
I brought my vehicle to a Cadillac dealership for repair from recall 14V355. The dealership refused to repair my vehicle because I did not have both keys to my car. I informed the dealership that I lost my 2nd key 7-8 years ago. The dealership returned my car without repair.
Consumer was traveling on the highway and suddenley vehicle accelerated and took off in traffic, consumer had both feet on the brakes, the vehicle did not respond appropriately for brakes, vehicle was out of control. Consumer states that the drivers seat heater is inoperative, driver and passenger front seat belt buckles were out of position, and the passenger side plastic retainer was broke, while pulling into a parking space consumer lost all power steering, dealer replaced rack and pinion, engine is making a knocking noise, while accelerating vehicle started in third gear, which the gears seem to lock up internally, vehicle starts vibrating at approximately 50 MPH, the right center dash A/C vent closes by it self, the night vision lens is cracked and the console holder and latch broke.
An article in today's wall street journal indicated that the NHTSA is conducting an investigation into possible general motors car defects. Notably difficulty in the power steering making a left hand turn. My 2000 Cadillac Deville , with 60,000 miles is experienceing just such an issue. I took the car into columbus Cadillac and they said I needed a new steering rack - the installation of which would cost $ 1,300.00. The car steers fine in making a right hand turn but is extremely difficult in making a left hand turn. I encourage your review of this matter for a possible recall, for there is no excuse for this safety issue to arise at such mileage- the vast majority of which has been highway mileage..
Dealership resurfaced the fronts rotors and replaced the pads at 30,000 miles, at 50,000 miles front rotors were resurfaced and the pads were replaced again. At 60,000 miles the front rotor were resurfaced for a third time. Also, had a tie rod problem. The manufacturer indicated that he brake were wearing normally and needed to be replaced every 25000 to 30000 miles. The consumer now has no confidence in the dealer and refuses to allow them to work on the vehicle for anything other than warranty work.
While driving at 70 MPH, the vehicle came to a complete stop on the highway. When this happened consumer lost power steering, power brakes , and the transmission went haywire. Dealer informed the consumer that the crank shaft position sensor was the problem, and had been replaced three times. The sensors were replaced 6 times. Also, knee bolster below steering wheel feel onto consumer's legs. Consumer found plastic clips that hold knee bolster. Technician installed new knee bolster.
Dt: the contact stated over the past five years the tie rods have split in half on four separate occasions. This has occurred within 65,000 miles on the vehicle. The dealership replaced the tie rods after each failure. The dealership determined the transmission needed to be rebuilt so the vehicle was sent to a transmission shop to have the repairs performed. The manufacturer has been alerted and explained to the contact this was a common failure for this vehicle.
Tl* the contact owns a 2000 Cadillac Deville. The contact stated that the would hesitate to start. Also, the contact stated that the steering column panel was detaching and steering wheel was warped. The vehicle had not been diagnosed or repaired. The manufacturer had not been notified. The approximate failure mileage was 150,000. Air bags failed. Updated 12/09/14 updated 08/28/2017
Motor mount broke, which caused the engine to move and rupture the air conditioning system. Left steering tie rod was worn almost to a point of failure. Cadillac felt the consumer was entitled to reimbursement, so they sent him a check for $585.65 to offset to some degree the failure caused.
The vehicle's s.e.s light illuminated on the dash. The vehicle was taken to the dealer who determined that the catalyst failed. The consumer stated that the power steering system leaked. The power steering prressure hose had a slit in it. The power steering hose was replaced.
Steering complaints in other Deville years
Frequently asked questions
How common are steering problems on the 2000 Cadillac Deville?
NHTSA has 25 complaints about the steering of the 2000 Cadillac Deville, 11% of the model year's 225 complaints. The component named most often is linkages › tie rod assembly (4 mentions).
Is there a recall for 2000 Cadillac Deville steering problems?
No. NHTSA lists no steering recall for the 2000 Cadillac Deville, though it has 5 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2000 Cadillac Deville steering problems start?
Half of the complaints with a recorded mileage happened before about 87,000 miles, and 7% before 25,000 miles.
Is it dangerous?
Owners linked 2 crashes, 0 fires and 2 injuries to steering problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.