2012 Buick Enclave Airbag Problems

Mileage when the problem started

• Under 25k
  17%
• 25k–50k
  320%
• 50k–75k
  320%
• 75k–100k
  320%
• 100k–150k
  427%
• 150k+
  17%

Owner reports

Selected complaints filed with NHTSA by 2012 Buick Enclave owners, lightly cleaned up (personal details are redacted by NHTSA).

The contact owns a 2012 Buick Enclave. The contact stated that while driving 65 mph a second vehicle crashed into the passenger side causing severe damage to the vehicle. During the crash, the passenger-side curtain air bags did not deploy. The driver sustained neck, back, and shoulder inquiries. The front passenger sustained head neck and back injuries. The second-row driver-side passenger suffered a head injury. The second-row passenger-side occupant suffered a head and neck and arm injury. The service dog located in the 3rd row was also injured during the crash. Medical attention was sought a couple of days after the incident. A police report was taken at the scene. The vehicle was not towed. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 132,000

Was involved in an accident where another driver seemingly proceeded thru a stop sign without an actual stop, my car was hit on the left side of the car...from side driver's door to front portion of vehicle, including grill...left side tire was buckled into vehicle with probable axle damage, etc. None of the air bags were deployed, and I hit my head on the driver's window, breaking the window, resulting in serious head injuries, etc. My vehicle was on a city street, 4 way stop, and had just started auto motion to turn left at intersection. I will be able to provide photos and additional documentation as requested.

Tl* the contact owned a 2012 Buick Enclave. While driving approximately 5-10 MPH, the brake pedal was depressed, but failed to stop the vehicle. The contact attempted to shift the vehicle into reverse and park; however, the vehicle kept rolling forward and crashed into another vehicle. There were no injuries and a police report was filed. The vehicle was towed to ballas Buick GMC (located at 5715 central ave, toledo, oh 43615, [phone]) to be diagnosed, which was still pending. The vehicle was salvaged. The manufacturer was not informed of the failure. The approximate failure mileage was 75,000.

I was in a collision on 6/21/2019 that had severe front end obstructions and with a strong total loss as a result. My airbags never deployed. The vehicle was in motion on assembly street, columbia sc.

I was in a accident and the air bag hurt me very bad driver side tooth gone tissue want go down what can I do

Frequent message appearing in the message center which indicates "service air bags'. The airbag symbol is also lit at the same time. The message appears at different times and will remain lit for about 8 seconds. It happens while the vehicle is in motion or when stopped, however not at any specific time. This vehicle was purchased new from the Buick dealer in el paso, texas and has never been in any type of collision. An internet check on this type of complaint shows that my vehicle year is part of ongoing problems with that same message being displayed, however my dealer indicates that my VIN is not part of the recall to have that repaired by Buick. In my opinion, this is a safety issue and should be covered by Buick. My vehicle has 78,000 miles on the odometer and has been maintained by the dealer since it went into service. …

Tl* the contact owns a 2012 Buick Enclave. The contact stated that while driving 45 MPH, another vehicle crashed into the front passenger side of the contacts vehicle and all of the air bags failed to deploy. The contact sustained injuries to the left leg and arm. The front passenger sustained injuries to the head, back and shoulders. The rear driver's side passenger sustained neck injuries, as well as upper and lower back injuries. A police report was filed of the incident. The vehicle was towed to an independent shop however, the technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 30,000. Updated 6/18/13 updated 07/11/2013

Tl* the contact owns a 2012 Buick Enclave. While driving at various speeds, the air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that the air bag sensors needed to be replaced. The vehicle was repaired, but the failure persisted. The vehicle was taken back to the dealer and the contact was informed that the passenger side air bag would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 62,000. Ma 07/30/15 updated 10/31/2017

Tl* the contact owns a 2012 Buick Enclave. While driving approximately 35 MPH, the air bag warning indicator flashed and then remained illuminated. The vehicle was taken to commonwealth motor (1508 135 marston st, lawrence, ma 01841) where it was determined that the passenger side air bag needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 109,000.

Last night (11/21/2016) my 2012 Buick Enclave's passenger airbag light came on. Vehicle has only 61,000 miles. I took it in and found out that the passenger presence module needs to be replace at a cost to me of $1100. I was also told that air bags will not deploy in the event of a crash. I've noticed that this is an ongoing problem many people have with this car. How is this not a recall?

Related recalls

Airbag complaints in other Enclave years