2011 Buick Enclave Body Problems

Which parts fail

• Body
  16
• Body › Hatchback/liftgate
  4
• Body › Hatchback/liftgate › Hinge and attachments
  2
• Body › Tailgate
  1

Components named in complaints (doors, hood, frame, rust, paint and trim).

Mileage when the problem started

• Under 25k
  629%
• 25k–50k
  314%
• 50k–75k
  524%
• 75k–100k
  210%
• 100k–150k
  524%
• 150k+
  00%

Owner reports

Selected complaints filed with NHTSA by 2011 Buick Enclave owners, lightly cleaned up (personal details are redacted by NHTSA).

I was driving and the other person ran the stop light and hit my car making me go in and hit another car from the other side.

Tl* the contact owns a 2011 Buick Enclave. The contact stated that after the liftgate was opened, the liftgate independently closed without warning. As a result, the contact sustained a head injury that did not require medical attention. The vehicle was taken to a dealer where it was diagnosed that the liftgate strut assembly needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 15V415000 (structure) however, the part to do the repair was unavailable. The contact state that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 55,606. VIN tool confirms parts not available.

Tl* the contact owns a 2011 Buick Enclave. The contact stated that while driving at approximately 10 MPH, the rear lift gate released and opened independently. The vehicle was maneuvered to the side of the road with caution. The lift gate safety lock was engaged to secure the door in a closed position. After a period, the safety lock failed to operate. The failure recurred when driving at various speeds. The vehicle was taken to the dealer, who informed there was dust and water in the lift gate switch. The lift gate switch and rubber seal were replaced. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.

The power liftgate does not stay open (the vehicle was statrionary, turned off, and properly parked). Instead it catches and then forcefully closes on whoever/whatever May be right below it. Upon trying to stop the liftgate from closing it will not remain in the open position and continues to forcefully close. This happens every time the liftgate is opened. This is part of a recall (GM safety recall 15240). Documentation received as part of the recall indicates parts are not available to fix this issue. Repeated calls & messages to the service department have not been returned. National traffic highway safety campaign id number is 15V415

Tl* the contact owns a 2011 Buick Enclave. Upon attempting to open the rear liftgate with the key fobik, the liftgate opened approximately 3/4 and slammed down on several occasions. Lawrence hall Chevrolet Buick GMC (1385 south danville drive, abilene, texas 79605, [phone]) was made aware of the failure and stated that the vehicle was previously repaired per NHTSA campaign number: 15V415000 (structure) in 2015. The manufacturer was made aware of the failure and referred the contact to NHTSA. The vehicle was not diagnosed or repaired. The failure mileage was approximately 96,000.

Turned corner on ironwood46615 and rear ended car that stopped suddenly. Crushed my front end back to puncturing the radiator. No air bag deployed and no seat belt on impact. My knees hit the dash under the steering wheel. No OnStar as no airbag deployed. Holding steering wheel was my only deterrent to hitting forward. Repairs cost $5000.+ and GM dealer insisted airbag and seat belt were functioning. Knees still hurt. And seen doctor about knees and going again soon. I am reporting this after hearing that there are recalled on seat belts and airbags on driver side.

Tl* the contact owns a 2011 Buick Enclave. The contact stated that the tailgate of the vehicle closed independently. The contact sustained a head injury that did not require medical attention. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number:15V415000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 109,000.

Tl* the contact owns a 2011 Buick Enclave. The contact stated that the liftgate dropped down and struck the contact on the head. The contact was injured, but did not require medical attention. There were no warning indicators illuminated. The contact called mario d'addario Buick GMC (329 bridgeport ave, shelton, ct 06484, [phone]) and was informed that the vehicle was previously repaired per NHTSA campaign number: 15V415000 (structure). The manufacturer was not contacted. The failure mileage was 112,000.

Tl* the contact owns a 2011 Buick Enclave. The contact stated that the liftgate independently operated. The failure occurred without warning. The vehicle was taken to the dealer where it was diagnosed that the liftgate switch was defective and needed to be replaced. Prior to the recall, the vehicle was repaired under NHTSA campaign number: 15V415000 (structure). The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 10,800.

Tl* the contact owns a 2011 Buick Enclave. The contact stated that an abnormal noise emitted from the vehicle when the lift gate was operated. The vehicle was taken to a dealer where the vehicle was serviced under NHTSA campaign number: 15V415000 (structure) but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 8,000. Updated 03/11/16 the consumer stated the liftgate has been repaired.

Related recalls

Body complaints in other Enclave years