What gets recalled
2023 BMW X4 recalls (2)
Electrical system › Starter assembly
BMW of North America, LLC (BMW) is recalling certain 2021-2023 Toyota Supra, 2022-2023 2 Series Coupe, 2021-2024 5 Series (xDrive), 2021-2022 Z4, 2022-2024 4 Series (Gran Coupe), 2021-2024 4 Series (Convertible and xDrive Convertible), 2021-2023 4 Series (Coupe), 2021-2024 3 Series, 2021-2023 X4, 2021-2024 X3 vehicles.
Remedy: Dealers will replace the engine starter, free of charge. Owner notification letters were mailed July 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Toyota's customer service at 1-800-331-4331.
Power train › Automatic transmission › Control module (TCM/PCM/tecm)
BMW of North America, LLC (BMW) is recalling certain 2023 Toyota GR Supra, 3 Series Sedan (330i xDrive, M340i xDrive, M3), 5 Series Sedan (530i, 530i xDrive, M5), 4 Series Gran Coupe (430i, 430i xDrive), 4 Series Coupe (430i, 430i xDrive, M440i xDrive), 4 Series Convertible (430i, 430i xDrive, M440i xDrive), 8 Series Coupe…
Remedy: Dealers will replace the transmission mechatronics module and the automatic transmission fluid, as necessary, free of charge. Owner notification letters were mailed January 26, 2024.
2022 BMW X4 recalls (5)
Electrical system › Starter assembly
BMW of North America, LLC (BMW) is recalling certain 2021-2023 Toyota Supra, 2022-2023 2 Series Coupe, 2021-2024 5 Series (xDrive), 2021-2022 Z4, 2022-2024 4 Series (Gran Coupe), 2021-2024 4 Series (Convertible and xDrive Convertible), 2021-2023 4 Series (Coupe), 2021-2024 3 Series, 2021-2023 X4, 2021-2024 X3 vehicles.
Remedy: Dealers will replace the engine starter, free of charge. Owner notification letters were mailed July 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Toyota's customer service at 1-800-331-4331.
Electrical system › Starter assembly › Relay
BMW of North America, LLC (BMW) is recalling certain 2019-2021 BMW 330i, 2019-2022 BMW Z4, 2020-2022 BMW 530i, X3, X4, Toyota Supra, 2021-2022 BMW 430i, 430i Convertible, and 2022 BMW 230i vehicles. The engine starter relay may corrode, causing the relay to overheat and short circuit.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is complete. Dealers will replace the engine starter, free of charge. Owner notification letters were mailed February 6, 2026.
Power train › Automatic transmission
BMW of North America, LLC (BMW) is recalling certain 2022 330i, 530i, X3 xDrive30i, and X4 xDrive30i vehicles. The mechatronics unit inside the transmission may not have been assembled properly, which could result in an internal leak.
Remedy: Dealers will replace the transmission mechatronics unit, free of charge. All of the vehicle population for this recall have been repaired. Owner notification letters were not mailed.
Exterior lighting
BMW of North America, LLC (BMW) is recalling certain 2022 X4 xDrive30i, X4 M40i, and X4M vehicles. The rear license plate may not be illuminated properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will modify the rear license plate bracket, free of charge. Owner notification letters were mailed on December 17, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Show 1 more recall
Equipment › Other › Labels
BMW of North America, LLC (BMW) is recalling certain X4 xDrive30i vehicles. The tire label may contain the wrong tire size and pressure information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Remedy: Dealers will replace the tire information label, free of charge. Owners may contact BMW customer service at 1-800-525-7417.
2021 BMW X4 recalls (7)
Electrical system › Starter assembly
BMW of North America, LLC (BMW) is recalling certain 2021-2023 Toyota Supra, 2022-2023 2 Series Coupe, 2021-2024 5 Series (xDrive), 2021-2022 Z4, 2022-2024 4 Series (Gran Coupe), 2021-2024 4 Series (Convertible and xDrive Convertible), 2021-2023 4 Series (Coupe), 2021-2024 3 Series, 2021-2023 X4, 2021-2024 X3 vehicles.
Remedy: Dealers will replace the engine starter, free of charge. Owner notification letters were mailed July 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Toyota's customer service at 1-800-331-4331.
Electrical system › Starter assembly › Relay
BMW of North America, LLC (BMW) is recalling certain 2019-2021 BMW 330i, 2019-2022 BMW Z4, 2020-2022 BMW 530i, X3, X4, Toyota Supra, 2021-2022 BMW 430i, 430i Convertible, and 2022 BMW 230i vehicles. The engine starter relay may corrode, causing the relay to overheat and short circuit.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is complete. Dealers will replace the engine starter, free of charge. Owner notification letters were mailed February 6, 2026.
Seats
BMW of North America, LLC (BMW) is recalling certain 2019-2021 330i, 330i xDrive, M340i xDrive, 2020-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, 2021 X3 xDrive30e, X4 xDrive30i, and X4M vehicles. The seat frame may not have been welded properly to the seat rails.
Remedy: Dealers will replace the seat frame and back rest, free of charge. Owner notification letters were mailed May 22, 2023. Owners may contact BMW customer service at 1-800-525-7417.
Engine
BMW of North America, LLC (BMW) is recalling certain 2020 M340i, M340i xDrive, 540i, 540i xDrive, X3 M40i, 2020-2021 X4 M40i, 745Le xDrive, 2019-2021 Z4 M40i, and 2020-2021 Toyota Supra vehicles. During engine start, the engine management software may cause loss of braking assist.
Remedy: Dealers will update the engine management software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Show 3 more recalls
Fuel system, gasoline › Storage › Tank assembly
BMW of North America, LLC (BMW) is recalling certain 2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, and X4, and 2021 X4 xDrive30i vehicles. The inlet check valve weld may fail, allowing the filling pipe to separate from the fuel tank.
Remedy: BMW will notify owners, and dealers will replace the fuel tank, free of charge. The recall is scheduled to begin May 17, 2021. Owners were also contacted by telephone. To date, all repairs have been done.
Back over prevention › Software
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand…
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Back over prevention › Sensing system › Camera
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X3 sDrive 30i, X3 xDrive 30i, X3M 40i, X3 xDrive 30e, X4 xDrive 30i, X4M 40i, 530i, 540i, 540i xDrive, M550i xDrive, M5, 550e, 550e xDrive, and 550e iPerformance vehicles. A small portion of the rearview image may be slightly obscured.
Remedy: BMW will notify owners, and dealers will inspect and, if necessary, program the rearview camera with updated software. The recall began November 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.
2020 BMW X4 recalls (10)
Electrical system › Starter assembly › Relay
BMW of North America, LLC (BMW) is recalling certain 2019-2021 BMW 330i, 2019-2022 BMW Z4, 2020-2022 BMW 530i, X3, X4, Toyota Supra, 2021-2022 BMW 430i, 430i Convertible, and 2022 BMW 230i vehicles. The engine starter relay may corrode, causing the relay to overheat and short circuit.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is complete. Dealers will replace the engine starter, free of charge. Owner notification letters were mailed February 6, 2026.
Engine
BMW of North America, LLC (BMW) is recalling certain 2020 M340i, M340i xDrive, 540i, 540i xDrive, X3 M40i, 2020-2021 X4 M40i, 745Le xDrive, 2019-2021 Z4 M40i, and 2020-2021 Toyota Supra vehicles. During engine start, the engine management software may cause loss of braking assist.
Remedy: Dealers will update the engine management software, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Back over prevention › Software
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand…
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Back over prevention › Sensing system › Camera
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X3 sDrive 30i, X3 xDrive 30i, X3M 40i, X3 xDrive 30e, X4 xDrive 30i, X4M 40i, 530i, 540i, 540i xDrive, M550i xDrive, M5, 550e, 550e xDrive, and 550e iPerformance vehicles. A small portion of the rearview image may be slightly obscured.
Remedy: BMW will notify owners, and dealers will inspect and, if necessary, program the rearview camera with updated software. The recall began November 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Show 6 more recalls
Steering › Linkages › Tie rod assembly
BMW of North America, LLC (BMW) is recalling certain 2019 Z4 sDrive30i, 2019-2020 330i xDrive, M340i and M340i xDrive, 2020 X3M and X4M, and Toyota Supra vehicles. In certain driving conditions, such as high temperatures and rough road surfaces, a steering gear tie rod may become damaged, possibly resulting in a fractured tie…
Remedy: BMW and Toyota will notify owners, and dealers will replace the steering gear tie rods, free of charge. The recall began August 14, 2020.
Seat belts › Pretensioner
BMW of North America, LLC (BMW) is recalling certain 2020 X3 xDrive30e, X4 xDrive30i, X4 M40i, X4M, 330i, 330i xDrive, M340i, 840i Gran Coupe, 840i xDrive Gran Coupe, M850i xDrive Gran Coupe, M8 Gran Coupe, X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, and 840i xDrive Convertible vehicles.
Remedy: BMW will notify owners, and dealers will inspect and replace the front seat belt buckles, as necessary, free of charge. The recall began May 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Air bags › Frontal › Passenger side › Inflator module
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Steering › Rack and pinion › Pinion shaft
BMW of North America, LLC (BMW) is recalling certain 2020 BMW X3 M40i and X4 M40i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.
Remedy: BMW has notified owners, and dealers will replace the steering gear, free of charge. The recall began October 9, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Back over prevention › Sensing system › Camera
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i…
Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735.
Suspension › Front
BMW of North America, LLC (BMW) is recalling certain 2020 X3 sDrive30i, X3 xDrive30i, and X3 M40i vehicles, X4 xDrive30i, and X4 M40i vehicles. The front axle swivel bearings may not have been properly heat treated during manufacturing, reducing their strength and possibly causing them to break.
Remedy: BMW has notified owners and instructed them to not drive their vehicles. Dealers will replace the front axle swivel bearings, free of charge. Owners may contact BMW customer service at 1-800-525-7417.
2019 BMW X4 recalls (7)
Air bags › Sensor › Occupant classification › Front passenger
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the…
Remedy: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021.
Back over prevention › Software
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand…
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Air bags › Frontal › Passenger side › Inflator module
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Back over prevention › Sensing system › Camera
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i…
Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735.
Show 3 more recalls
Seats
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.
Remedy: BMW will notify owners, and dealers will replace the front seats, free of charge. The recall began September 27, 2019. Owners may contact BMW customer service 1-800-525-7417.
Air bags › Frontal › Passenger side › Inflator module
BMW of North America, LLC (BMW) is recalling certain 2019 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 M40i vehicles. The instrument panel assembly may have been improperly manufactured, possibly affecting the deployment of the passenger's frontal air bag.
Remedy: BMW will notify owners, and dealers will replace the instrument panel assembly, free of charge. The recall began June 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Service brakes, hydraulic › Foundation components › Disc › Caliper
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i and certain 2019 X4 xDrive30i and X4 M40i vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating, potentially reducing rear brake performance.
Remedy: BMW will notify owners, and dealers will bleed the rear brake circuit, free of charge. The recall began August 31, 2018. Owners may contact BMW customer service at 1-800-525-7417.
2018 BMW X4 recalls (1)
Electrical system › Wiring › Connectors/plugs/receptacles
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025.
2017 BMW X4 recalls (2)
Electrical system › Wiring › Connectors/plugs/receptacles
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025.
Child seat › Latch strap
BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles…
Remedy: BMW will notify owners, and dealers will weld a reinforcing bracket to the lower anchor bars and the vehicle body, free of charge. The recall began on July 13, 2016.
2016 BMW X4 recalls (2)
Electrical system › Wiring › Connectors/plugs/receptacles
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025.
Child seat › Latch strap
BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles…
Remedy: BMW will notify owners, and dealers will weld a reinforcing bracket to the lower anchor bars and the vehicle body, free of charge. The recall began on July 13, 2016.
2015 BMW X4 recalls (5)
Electrical system › Wiring › Connectors/plugs/receptacles
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025.
Air bags › Frontal
BMW of North America, LLC (BMW) is recalling certain 2014 X3 xDrive28i, X3 xDrive35i, X5 sDrive35i, X5 xDrive35i, and 2015 X4 xDrive35i vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Remedy: Dealers will replace the driver's front air bag, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Air bags › Frontal › Driver side › Inflator module
BMW of North America, LLC. (BMW) is recalling certain model year 2015 BMW X3 sDrive28i, X3 xDrive28i, X3 xDrive35i, X3 xDrive28d, X4 xDrive28i and X4 xDrive35i vehicles, and model year 2014-2015 X5 xDrive35i, X5 sDrive35i, X5 xDrive50i, and 2014 X5 xDrive35d vehicles.
Remedy: BMW will notify owners, and dealers will replace the driver's front air bag, free of charge. The recall began on November 1, 2016. Owners may contact BMW customer service at 1-800-525-7417.
Child seat › Latch strap
BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles…
Remedy: BMW will notify owners, and dealers will weld a reinforcing bracket to the lower anchor bars and the vehicle body, free of charge. The recall began on July 13, 2016.
Show 1 more recall
Visibility › Rearview mirrors/devices › Exterior
BMW of North America, LLC (BMW) is recalling certain model year 2015 X3 and X4 Sports Activity Vehicles manufactured July 28, 2014 to July 29, 2014. The affected vehicles may have been produced with a driver's side exterior rearview mirror that was designed to meet non-US market requirements.
Remedy: BMW will notify owners, and dealers will replace the driver's side exterior rearview mirror, free of charge. The recall began on December 16, 2014.
Frequently asked questions
How many recalls does the BMW X4 have?
NHTSA lists 26 recalls for the BMW X4 across 9 model years, 2 of them with a do-not-drive or park-outside warning.
How do I know if my BMW X4 has an open recall?
Enter your 17-character VIN in our VIN decoder & recall check or on nhtsa.gov/recalls. Dealers fix recalls for free, even if you are not the original owner.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.