The problem
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
The lack of an image in the back-up camera display increases the risk of a crash.
The fix
BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Recall details
| NHTSA campaign | 19V-684 (19V684000) |
|---|---|
| Manufacturer | BMW of North America, LLC |
| Component | Back over prevention › Sensing system › Camera |
| Report date | September 27, 2019 |
| Owners notified | November 8, 2019 |
| Vehicles affected | 257,473 |
| Initiated by | Manufacturer |
Vehicles covered
- 2019 BMW 330i
- 2020 BMW 330i
- 2018 BMW 530e
- 2019 BMW 530e
- 2020 BMW 530e
- 2018 BMW 530i
- 2019 BMW 530i
- 2020 BMW 530i
- 2018 BMW 540i
- 2019 BMW 540i
- 2020 BMW 540i
- 2018 BMW 640i
- 2020 BMW 740li
- 2020 BMW 750li
- 2019 BMW 840i
- 2020 BMW 840i
- 2019 BMW M340I
- 2020 BMW M340I
- 2018 BMW M5
- 2019 BMW M5
- 2020 BMW M5
- 2018 BMW M550I
- 2020 BMW M550I
- 2019 BMW M850I
- 2020 BMW M850I
- 2018 BMW X3
- 2019 BMW X3
- 2020 BMW X3
- 2019 BMW X4
- 2020 BMW X4
- 2019 BMW X5
- 2020 BMW X5
- 2019 BMW X6
- 2020 BMW X6
- 2019 BMW X7
- 2020 BMW X7
- 2019 BMW Z4
- 2020 BMW Z4
- 2020 Toyota Supra
Plus 9 other model/year combinations not covered on this site.
Owner complaints about the driver assistance
- 2019 BMW 330i collision avoidance problems 3
- 2020 BMW 330i collision avoidance problems 5
- 2019 BMW 530e collision avoidance problems 1
- 2019 BMW 530i collision avoidance problems 2
- 2018 BMW 540i collision avoidance problems 1
- 2019 BMW 540i collision avoidance problems 1
- 2018 BMW 640i collision avoidance problems 2
- 2018 BMW M550I collision avoidance problems 3
- 2018 BMW X3 collision avoidance problems 5
- 2019 BMW X3 collision avoidance problems 15
- 2020 BMW X3 collision avoidance problems 5
- 2019 BMW X4 collision avoidance problems 1
Frequently asked questions
Is the recall 19V-684 repair free?
Yes. BMW dealers will fix the problem at no cost: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 257,473 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.