The problem
BMW of North America, LLC (BMW) is recalling certain 2014 X3 xDrive28i, X3 xDrive35i, X5 sDrive35i, X5 xDrive35i, and 2015 X4 xDrive35i vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
The risk
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
The fix
Dealers will replace the driver's front air bag, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Recall details
| NHTSA campaign | 23V-797 (23V797000) |
|---|---|
| Manufacturer | BMW of North America, LLC |
| Component | Air bags › Frontal |
| Report date | November 24, 2023 |
| Owners notified | January 19, 2024 |
| Vehicles affected | 486 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 1 other model/year combinations not covered on this site.
Owner complaints about the air bags
Frequently asked questions
Is the recall 23V-797 repair free?
Yes. BMW dealers will fix the problem at no cost: Dealers will replace the driver's front air bag, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 486 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.