Door Lock & Latch complaints by model year
Which parts fail
Components named in complaints (door latches, locks, hood and tailgate latches).
Mileage when the problem started
What owners report
The contact owns a 2008 BMW 750LI US. The contact stated that while driving at approximately 15 MPH, the rear passenger door opened inadvertently. The contact stated that the right rear passenger immediately closed the door and later, when the vehicle was parked and the right rear passenger attempted to exit, the door would not open from the inside. When attempting to open the door from the outside, it also would not open and has remained inoperable. The contact added that a few days later while driving at approximately 45MPH the front passenger opened inadvertently. The passenger attempted to close the door but the door did not remain closed. The vehicle was steered to the side of the road and when he existed the vehicle and he pushed the door with force and the door remained closed. The contact also stated that the soft close feature did not work as intended after the failure. …
Tl* the contact owns a 2008 BMW 750li. The contact stated that the driver side door slightly opened, while driving at 60 MPH. The door ajar warning light illuminated. The contact coasted to the side of the road and attempted to close the driver side door but it failed to close. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 17V328000 (latches/locks/linkages). The contact called BMW of America manufacturer at [phone], where it was informed that it would take three days before they could get back to him and did not offer further assistance. The approximate failure mileage was 47,000.
Tl* the contact owns a 2007 BMW 750li. The contact stated that the vehicle's remote lock ceased to function and required the contact to manually lock the vehicle. In addition, the liftgate opened independently. The failures occurred without warning. The contact received notification of NHTSA campaign number: 17V328000 (latches/locks/linkages); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. BMW of bel air (716 bel air rd, bel air, md) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted, but the contact was unable to speak with a representative to confirm when the parts were to become available. The failure mileage was approximately 79,000. Parts distribution disconnect.
Tl* the contact owns a 2007 BMW 750li. Upon exiting or entering the vehicle, the front driver side door failed to latch and close correctly without warning. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The contact received notification of NHTSA campaign number: 17V382000 (latches/locks/linkages). The vehicle was taken to BMW of arlington (1105 e lamar blvd, arlington, tx 76011, [phone]) to be serviced per the recall, but the remedy failed to repair the vehicle. The contact called the service technician and was informed that the vehicle was repaired in accordance with the recall. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Tl* the contact owns a 2006 BMW 750li. While the vehicle was being driven or while parked, the driver side door failed to latch correctly. The contact mentioned that the failure worsened over the years and he currently has to hold the driver's door handle to keep the door from opening. When the failure first occurred, the vehicle was taken to irvine BMW (9881 research dr, irvine, ca 92618 [phone]), but was not diagnosed due to the diagnostic fees. Several months later, a recall was issued and the contact received notification of NHTSA campaign number: 17V328000 (latches/locks/linkages). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was 150,000. …
Tl* the contact owns a 2006 BMW 750li. The contact stated that while driving at any speed, the alarm sounded and the message board displayed "door open". The contact stated that the rear passenger side door opened. The contact stated that the door latches on both the drivers and passengers side doors failed to lock the doors. The vehicle was taken to an independent mechanic where the failure was unable to be replicated. The VIN was not included in NHTSA campaign number: 12V504000 (latches/locks/linkages). The approximate failure mileage was 103,000. The VIN was not available. Updated 01/06/16; updated 4/10/18
Related recalls (2)
Latches/locks/linkages › Doors › Latch
BMW of North America, LLC (BMW) is recalling certain 2005-2008 745i, 745Li, 750i, 750Li, 760i, 760Li, and B7 Alpina vehicles equipped with both the Comfort Access and Soft Close Automatic options. In these vehicles, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Remedy: BMW will notify owners, and dealers will update the door latch system, free of charge. The recall began February 8, 2018. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Latches/locks/linkages › Doors › Latch
BMW is recalling certain model year 2005-2007 7-Series vehicles, equipped with both Comfort Access and Soft Close Automatic options, and manufactured August 23, 2004, through September 3, 2007. Due to a software problem, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Remedy: BMW will notify owners and dealers will update software. The recall began on December 12, 2012. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Frequently asked questions
Which BMW 750li years have door lock & latch problems?
By NHTSA complaints, the 2006 (34), 2007 (19) and 2008 (11) model years. Door Lock & Latch complaints make up 16% of all complaints for the 2006.
Is there a recall for BMW 750li door lock & latch problems?
Yes — 2 recalls, including 17V-328 (latch, May 18, 2017); 12V-504 (latch, Oct 17, 2012). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do BMW 750li door lock & latch problems start?
Across all years, half of the complaints with a recorded mileage happened before about 94,000 miles; 12% happened before 50,000 miles.
What part fails most often?
Owners most often name the doors › latch (26 mentions).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.