The problem
BMW of North America, LLC (BMW) is recalling certain 2005-2008 745i, 745Li, 750i, 750Li, 760i, 760Li, and B7 Alpina vehicles equipped with both the Comfort Access and Soft Close Automatic options. In these vehicles, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
The risk
The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
The fix
BMW will notify owners, and dealers will update the door latch system, free of charge. The recall began February 8, 2018. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
Recall details
| NHTSA campaign | 17V-328 (17V328000) |
|---|---|
| Manufacturer | BMW of North America, LLC |
| Component | Latches/locks/linkages › Doors › Latch |
| Report date | May 18, 2017 |
| Owners notified | February 8, 2018 |
| Vehicles affected | 45,484 |
| Initiated by | Manufacturer |
Vehicles covered
- 2005 BMW 745i
- 2005 BMW 745li
- 2006 BMW 750i
- 2007 BMW 750i
- 2008 BMW 750i
- 2006 BMW 750li
- 2007 BMW 750li
- 2008 BMW 750li
- 2005 BMW 760i
- 2006 BMW 760i
- 2005 BMW 760li
- 2006 BMW 760li
- 2007 BMW 760li
- 2008 BMW 760li
Plus 12 other model/year combinations not covered on this site.
Owner complaints about the locks & latches
- 2005 BMW 745i door lock & latch problems 3
- 2005 BMW 745li door lock & latch problems 4
- 2006 BMW 750i door lock & latch problems 7
- 2007 BMW 750i door lock & latch problems 8
- 2008 BMW 750i door lock & latch problems 7
- 2006 BMW 750li door lock & latch problems 34
- 2007 BMW 750li door lock & latch problems 19
- 2008 BMW 750li door lock & latch problems 11
- 2006 BMW 760i door lock & latch problems 1
- 2008 BMW 760li door lock & latch problems 1
Frequently asked questions
Is the recall 17V-328 repair free?
Yes. BMW dealers will fix the problem at no cost: BMW will notify owners, and dealers will update the door latch system, free of charge. The recall began February 8, 2018. Owners may contact BMW at 1-800-525-7417 or email BMW at CustomerRelations@bmwusa.com.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 45,484 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.