The problem
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
The risk
A high-voltage battery that overheats increases the risk of a fire.
The fix
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
Recall details
| NHTSA campaign | 23V-867 (23V867000) |
|---|---|
| Manufacturer number | 93U9/93V2 |
| Manufacturer | Volkswagen Group of America, Inc. |
| Component | Electrical system › Propulsion system › Traction battery thermal › Management › Software |
| Report date | December 20, 2023 |
| Owners notified | April 2, 2025 |
| Vehicles affected | 26,866 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the electrical system
Frequently asked questions
Is the recall 23V-867 repair free?
Yes. Audi dealers will fix the problem at no cost: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 26,866 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.