Fuel System complaints by model year
Which parts fail
Components named in complaints (fuel pump, injectors, fuel tank, hybrid and EV propulsion).
Mileage when the problem started
What owners report
Car is stalling out while driving with no warning. Doesn't matter the rate of speed I'm going it just cuts out. Can't turn steering wheel. No codes pop up. No mechanics can pinpoint issue. I have seen quite a few thousand people complaining of the same issue and reported it to vw as well as nhtsa and NO ONE will do a recall. Chrysler did a recall for this same issue but NOT vw. This is a safety issue for not only the owner but other drivers on the road. If I get into an accident or cause one I WILL BE suing nhtsa as well as vw for no recall being done. I have printed out over 100 pages of complaints from others for evidence of complaints. I have already entered the class action lawsuit with others having the same issue. RECALL THE ISSUE OR FACE LAWSUITS.
I was in a parking lot van would not start. It would turn over an crank again and again when attempting to start, but the engine would not run. Tow truck driver was able to start it by removing push start and using key fob, but had trouble getting it started again unloading at vw dealership. The vw dealer fist said it was the fuel pump, then said that the fuel pump relay in the TIPM was bad and was burning out the fuel pump. The fuel pump relay is integrated into the TIPM and can't be replaced without replacing TIPM. The TIPM not covered under warranty. Currently waiting on vw dealer to find Dodge/Chrysler fuel relay bypass cable kit that fit my VIN. In the meantime, the vw dealer has installed a temporary jumper to power the fuel pump while the vehicle is turned on. …
My children and I were stationary at a light when the van started sputtering. When the light turned green I accelerated. Within 5 minutes the van cut off. I have a full tank of gas. This now happens often and I never know where or when it will cut off. Most days it will not start. I have had a vw mechanic take a look and they advised its the fuel pump relay same that was recalled on the Dodge and Jeep vehicles. Because this is the same one but in vw body
On September 15th 2015, I brought my 2011 Volkswagen Routan to pioneer automotive services in oak harbor washington because the vehicle failed to start after several instances. After many hours of trouble shooting, I received word that it was the total integrated power module (TIPM). They could order one and install it, but would have to be towed to burlington washington to the closest Volkswagen dealership to be programmed. This part will cost me $822 with additional costs for installation and programming. After much research, I found there to be recalls for this part in Chrysler vehicles ranging in my year. I own a Volkswagen, but it has a Chrysler motor in it. This indicates that my vehicle should have been recalled for this potentially life threatening defect, but because its a Volkswagen with a Chrysler motor, this was their way to avoid an even larger number of recalled vehicles. …
Hi - I have a 2010 VW Volkswagen that has an issue with headlights intermittently working, which is very hazardous and also the windshield wipers randomly turn on and the car was intermittently starting (now won't start at all since 7/18/2021) among other things. Car appears to not be starting due to fuel relay with TIPM. The intermittent headlights is very dangerous but corrects itself in a few days so mechanics haven't been able to figure it out. This car is related to the several Chrysler models from 2010-2014 (it states Chrysler on various parts of my VW Routan) that had a recall for issues with the TIPM box, which appears to be the issue with my vehicle. As far as I can tell the same recall was not issued for the Routan. Why? I've found many similar descriptions of Routan owners that have had the same issues I have and these go back to the TIPM. Will there be a recall? …
In April 2015 the check engine light came on in my 2010 vw Routan, maybe a week or so later it started to stall while I was driving it. I took it to an import dealer locally to have it looked at and was told that the EGR valve was bad. They replaced it, which cost me $400, and put a new gas cap on it. In July the engine light came on again, had the codes run at a parts store and it was the EGR valve again. Took it back to the shop that did the first repair because it still had a parts and labor warrantee with them. They replaced it again. Now, in September, my engine light is on again and again it says it's the EGR valve. I have called the shop to get it in to be repaired again, waiting on a call back. This issue is quite scary because it has and probably will again stall out on the highway causing me to have to try to pull over and put it in neutral to restart it. …
Engine will not start. Happens on occasion but happened enough that I had two starters installed as well as a battery. What else could it be? Can turn the key and nothing happens. I can possibly sit there and turn the ignition 10+ times and still nothing. Thought it could be a bad spot in the new starter?? Cleaned battery posts often and now have treated the connections. Would like not to receive another call from lovely wife that the van would not start. Has to be something with a circuit staying open or something. Safety issue due to not knowing if your car is going to start when you arrive to a destination. Issue has been going on for 2+ years and van has 100K miles last instance of issue: 23 June 2017
I driving last month 47 MPH and my driving sliding door open and my 8 years girls was dear and she scare when the door open when I driving ,, and when I stop the door not want to close automatic..that scare me and my wife... The other concern is my transmision hard shiffting ,hard shiffting , I ready take like 5,6 time my van to check my transmission and my sliding door and the say is normal , and my sliding door not found anytime , they say the sliding door recall was done ready,, the other big concern is the gas mileage, only 11 or 12 gallon for miles they did a lot test and not found nothing ,,is poss to 16 MPH for gallon and never have that,,.... Thanks.
Frequently asked questions
Which Volkswagen Routan years have fuel system problems?
By NHTSA complaints, the 2011 (41), 2012 (9), 2010 (6) and 2009 (5) model years. Fuel System complaints make up 23% of all complaints for the 2011.
Is there a recall for Volkswagen Routan fuel system problems?
No. NHTSA lists no fuel & propulsion system recall for any Volkswagen Routan model year. A widespread problem may still be covered by an extended warranty or a manufacturer service bulletin, so ask a dealer.
At what mileage do Volkswagen Routan fuel system problems start?
Across all years, half of the complaints with a recorded mileage happened before about 77,000 miles; 6% happened before 50,000 miles.
What part fails most often?
Owners most often name the delivery › fuel pump (2 mentions), followed by the storage › tank assembly › filler pipe and cap (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.