Transmission complaints by model year
Which parts fail
Components named in complaints (automatic and manual transmissions, CVT, axles, driveshaft, 4WD/AWD).
Mileage when the problem started
What owners report
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated that while his sister was driving from a complete stop, the vehicle lost motive power. The contact was unaware if there were any warning lights illuminated. The contact's sister was able to push the vehicle to the side of the road. The vehicle was towed to the residence. The contact stated that he connected an OBD reader to the vehicle and retrieved diagnostic trouble codes related to the transmission and hydraulic pump play protection failure. The dealer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine if it could be covered under Volkswagen Campaign Number: 34J6(Mechatronic Accumulator Housing). The vehicle was not diagnosed or repaired. …
The contact owns a 2014 Volkswagen Jetta Hybrid. The contact stated while driving 40-45 MPH, the transmission warning light illuminated, and the vehicle began to stall. The contact veered to the side of the roadway and restarted the vehicle. The contact stated that the failure reoccurred that same day while driving. The vehicle was taken to the dealer who diagnosed that the mechatronic was leaking out of the front seal causing loss of pressure build-up, and the transmission failure. The dealer informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 19V866000 (Power Train) because the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The vehicle was repaired. The failure mileage was 107,000. Consumer asking for reimbursement for repairs.
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated that upon coming to a complete stop, the vehicle inadvertently stalled. The contact turned off the vehicle and as he restarted the vehicle, the check engine warning light and the warning message "Hybrid System Failure" illuminated. The vehicle was towed to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was towed back to the contact's residence. The contact stated that when he purchased the vehicle new in August of 2013, the vehicle Owner's Manual advised not to change the transmission fluid on all models of the Jetta hybrid 2013-2016. Then in 2015, the contact received a notice advising to change the transmission fluid after 40,000 miles; however, in 2017 the contact received another notice advising not to change the transmission fluid. …
The contact owns a 2013 Volkswagen Jetta Hybrid. The contact stated while driving at approximately 40 MPH, the vehicle began to vibrate and hesitate. The contact stated that the transmission and hybrid warning lights and several other warning lights were illuminated. The contact pulled over and turned the vehicle off. The contact turned the vehicle on and was able to place the vehicle into drive (D) and began to move forward however, he observed that the check transmission light was blinking. The contact stopped the vehicle shifted into park (P), then shifted into reverse (R) however, the vehicle failed to respond while shifting through PRNDL. The contact turned the vehicle off and had the vehicle towed to a local dealer. The local dealer diagnosed the vehicle and determined that the mechatronic unit and transmission needed to be replaced. The vehicle had not been repaired. …
Related recalls (2)
Power train › Automatic transmission
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.
Remedy: Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021.
Power train
Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode.
Remedy: Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298.
Frequently asked questions
Which Volkswagen Jetta Hybrid years have transmission problems?
By NHTSA complaints, the 2013 (57) and 2014 (15) model years. Transmission complaints make up 72% of all complaints for the 2013.
Is there a recall for Volkswagen Jetta Hybrid transmission problems?
Yes — 2 recalls, including 19V-866 (automatic transmission, Dec 6, 2019); 13V-568 (power train, Nov 14, 2013). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Volkswagen Jetta Hybrid transmission problems start?
Across all years, half of the complaints with a recorded mileage happened before about 84,000 miles; 19% happened before 50,000 miles.
What part fails most often?
Owners most often name the automatic transmission (2 mentions), followed by the automatic transmission › control module (tcm/pcm/tecm) (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.