Which parts fail
Components named in complaints (power windows, windshield, wipers, mirrors, sunroof).
Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2023 Volkswagen ID.4 owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2023 Volkswagen ID.4. The contact stated that after driving and parking the vehicle in the garage overnight, the following day the contact became aware that the front windshield was cracked from the driver's to the passenger's side. The vehicle was taken to the local dealer, where it was determined that the windshield was possibly impacted by a pebble. The vehicle was not repaired. The mechanic informed the contact that the windshield was on backorder however, the vehicle was drivable. The vehicle was taken to a glass repair facility and the contact was informed that the replacement windshield was not available. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 4,994.
The contact owns a 2023 Volkswagen ID.4. The contact stated that the vehicle was purchased brand new with a defective windshield. The contact stated that the windshield was wavy and distorted the view of the roadway while driving. The vehicle was taken to the dealer, where the windshield was replaced on two occasions; however, the failure persisted because the replacement parts were also defective. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that all the manufactured windshields were identical, and no assistance was provided. The failure mileage was approximately 10.
The contact owns a 2023 Volkswagen ID.4. The contact stated that after stopping the vehicle, the front driver's side door erroneously opened, causing damage to the door stop and window. The contact stated that after the failure, the window failed to roll down completely. Additionally, whenever the door was opened, the door opened extremely wide. The vehicle was taken to the local dealer, who diagnosed that the doorstop was damaged, and the door needed to be replaced. The door was not repaired or replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000.
Here is a summary of the problems I have encountered: 1.At just 2000 miles, the windshield of my 2023 ID 4 developed a crack without any apparent reason or external impact. 2.My insurance has agreed to replace the windshield; however, there are currently no spare windshields available, and no one can provide a timeline for when they will become available. 3.Due to the unavailability of replacement windshields, I have been left with a cracked and damaged windshield, which cannot be replaced. 4.To my dismay, the initial crack has continued to spread, and two more cracks have appeared seemingly out of nowhere, with the total mileage reaching 2500 miles. 5.It is evident that the glass in my vehicle is defective, but Volkswagen has been unresponsive to my concerns, refusing to acknowledge the defect and provide a solution. …
Optical Windshield Distortion The distortion is noticeable on the drivers and passenger sides of the windshield where it meets the vertical frames of the body. They are approximately 2-3 inches wide running the full vertical length. The distortion is clearly visible in full light, affecting peripheral vision of approaching vehicle movement or other passing external sources of glare day and night. They are not visible when the windshield is in shade. The dealership affirmed the malady and submitted a warranty claim to VW regarding the material defect (07/20/23). It was authorized and the windshield was replaced (10/27/23). The replacement windshield has visible distortion as well; affirmed again by dealership service staff. The 2nd warranty claim was denied by Volkswagen. Their reason, related by the dealership service staff, "was that all windshields have distortion". …
The front windshield wiper system intermittently malfunctions on both the driver and passenger sides. During operation, either wiper blade can fold or roll over on itself instead of remaining properly positioned against the windshield. The vehicle and wiper system are currently available for inspection upon request. This creates a safety concern because the malfunction can reduce the effectiveness of the windshield wipers during rain and impair forward visibility. I initially believed the problem was caused by the wiper blades. I replaced the existing blades with new Bosch OE-style replacement blades, including a Bosch 28AOE on the driver side. The new blades generally operated normally, but the folding/rollover behavior still occurred. …
iD4 has had 2 recent recalls requiring software updates at the dealership. Vehicle was taken in 6/26/25 for door handle recall and software update. returned after 7 days, door handle replacement completed, but unable to do software update due to "server down". Dealer to call when server back up. The care began to have intermittent center screen going blank and backup camera not coming on in reverse. I called to confirm sever back up. took car in again 9/8/25, returned after 7 days after software update on 7th day. Back up camera was not working. It took a total of 14 days with car at the dealer to get software update completed. After the update, the schedule charging is no longer available and the back up camera no longer works. Took car back to dealer 9/18/25. The dealer says that the problem is caused by the camera, and that it needs to be replaced. …
(addressing the above bullets as numbered items) (1) OEM replacement windshield (after what seems to be impact damage, although there are some reports in social media about "spontaneous windshield breakage - i.e. no known impact). It is available (currently installed in vehicle) for inspection upon request. (2) Safety is currently at risk because of bad image distortion near the passenger "A-pillar". (3) Problem has been seen in a photograph by both a VW dealership, and (we've been told) by a VW "Regional Service Manager". We also scheduled and showed-up for a "Service Appointment" at the dealership, but they declined to either sit in the vehicle or go for a "test drive" to better observe this problem. (4) See (3) for mention of "inspection by photograph" by dealership. …
I own a 2023 Volkswagen ID.4 AWD Pro S. Which has significant distortion in the windshield which I noticed almost immediately after picking up the vehicle. There is significant distortion about halfway up the windshield. When it is raining it makes it very difficult to see out the window. It seems worse on the driver's side. I brought it to my VW dealer for its 10,000-mile check-up. Service told me I needed new wiper blades. When I told them it was less than six months old and should be covered under warranty, they said that the wipers were only warranted for one year or 7000 miles (if I remember the mileage correctly. I'm not convinced there is anything wrong with the wipers. But they also didn't have them in stock and had to order them. It is VERY difficult to see clearly even inb light rain. …
Passenger window moves in opposite direction. Specifically, when the passenger window is partially down, trying to close the window from the driver side switch results in the window traveling in the opposite direction. This is a safety concern. If there are children or dogs in the passenger side, or if there is someone outside trying to get in, the window opening instead of closing is very unexpected and is a concern. Brought to the dealer and reproduced. Said they "fixed it". Then when I showed them again, they said this was by design. How can a switch cause the window to open when intending to close? Easily reproducible. This is a defect and safety issue. There are no warning lights, documentation, or otherwise explaining this unexpected behavior.
Window & Wiper complaints in other ID.4 years
Frequently asked questions
How common are window & wiper problems on the 2023 Volkswagen ID.4?
NHTSA has 21 complaints about the windows, wipers & sunroof of the 2023 Volkswagen ID.4, 5% of the model year's 463 complaints. The component named most often is windshield (2 mentions).
Is there a recall for 2023 Volkswagen ID.4 window & wiper problems?
No. NHTSA lists no windows, wipers & sunroof recall for the 2023 Volkswagen ID.4, though it has 15 recalls for other components. If the problem is widespread, a repair may still be covered by an extended warranty or a manufacturer service bulletin — ask a dealer.
At what mileage do 2023 Volkswagen ID.4 window & wiper problems start?
Half of the complaints with a recorded mileage happened before about 5,000 miles, and 67% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.