Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2018 Volkswagen Atlas owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2018 Volkswagen Atlas. The contact stated that while operating the vehicle, the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and failed to accelerate above 20 MPH. The vehicle was towed to the local dealer who diagnosed and determined that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The failure mileage was 94,000.
The contact owns a 2018 Volkswagen Atlas. The contact stated that while the vehicle was being repaired under recall, the contact was informed that the fuel tank had collapsed. There was no warning light illuminated. The vehicle was diagnosed by the dealer and the contact was informed that there was a gap between the band and the fuel tank which caused the collapse. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,500.
In June and early July of 2023 the vehicle's engine shut off while driving at least 4 times. Shut off occurred while driving at low speeds while in a parking lot, coming out of an intersection, and when approaching a stop sign. When the car shuts off you lose control of steering and braking is difficult. You have to shift the vehicle into park and restart the engine. We took the vehicle to VW dealership who inspected and replaced the charcoal canister and N80 purge valve. Vehicle operated normally for 10 months until late April 2024. In the past month the vehicle has shut off a dozen times while in operation. Similar to before it occurs at low speeds while starting, stopping, turning, and even while driving in reverse. The vehicle is currently back at the dealership to address this. …
Our 2018 V6 SEL Volkswagen Atlas is the recipient of a defective fuel injection system. Through discussion with VW service and maintenance staff, as well as research in online VW specific forums, there is defective fuel injectors found in various VW Atlas year and differing engine vehicles. Our particular vehicle had a malfunctioning, defective fuel injector (fuel injector for Cylinder 6) which resulted in massive carbon build up. There is no real detection system for a faulty, leaky fuel injector according to VW service. The carbon build up began with misfiring check engine and ECP error codes. Upon taking it to the dealer, we were made aware that the carbon build up also resulted in mechanical failure of components within Cylinder 6. This would affect drivability of the vehicle while on the road, resulting in severe power or ability to drive loss. …
Purchased Car with 17,000 miles on it. At 35,400 miles I had an electrical issue, cars was driving slow and jerking, sputtering while on the highway. the EMP ? light came on. I brought to the Clear Lake Volkswagen and they had to change our alot of the electronic system. I drove my car for about 9 months and my battery that was brand new died. There was a something with the electronic system. All along since I have owned the car, it would randomly stall when I would come to a stop. Never a big issue and just thought it was something with the stop/start. Last week while driving on the highway, 4-7 times when I would just take my foot off the gas the car would stall. I would have to pull off the the side of the highway, (NOT SAFE) put car in park and start it again. I again brought it to the dealership and they told me it is the Carbon gasket filter along with a clogged fuel line. …
Gas tank melted on top of the tank next to drive shaft and a hole was leaking gas- we are keeping the tank that was removed for investigation. Extreme safety issue that put my daughter and granddaughters at risk of fire/explosion when it was unknown that there was a gas leak while driving. The part was inspected by a repair shop in Lake Havasu AZ as well as the Capistrano Volkswagen, CA dealership and no explanation of the cause. Since the vehicle is out of warranty the VW.com and the dealership refused to replace without full charge. Insurance claim has been filed. There were no warning lamps messages or other symptoms of the failure. About 45 miles prior to gas leak detection, while fueling, the reverse pressure shutoff did not work, and a significant amount of gas was released at the station. …
While driving, the vehicle suddenly loses engine power and shuts off without warning. This has happened multiple times and creates a serious safety hazard because it happen in traffic multiple times . The problem appears to be related to the fuel pump control module and/or electrical wiring failure. Additionally, the power windows stopped functioning due to a failure in the driver door wiring harness, which is a known issue on this vehicle model year. The electrical malfunction and engine stall appear to be connected. This issue has been repaired because the dealership stated the warranty is expired, but this is a safety defect that can lead to a crash. There is also an open unrepaired recall on this vehicle. The vehicle is available for inspection.
EPC light came on and shut the car down at highway speeds. Car was incapacitated. Had car taken to dealer and was told the computer indicated a problem with the fuel injection wiring harness. Was told this is a common recall for 2018 Atlas and Tiguan models but my vin was not included in the recall but could not give me a reason. Had to pay to have wiring harness replaced. Contacted Volkswagen and they refuse to acknowledge a safety issue with my vehicle even though there are open recalls on the wiring harness that shut my vehicle down while driving. My family could have been seriously injured or we could have caused a major accident because this car was somehow excluded from inclusion and notification of the recall
Volkswagen Dealership of Lake Charles, LA attempted to repair a safety recall on catalytic converter. When I picked my car up for the safety recall on the catalytic converter my car smelled like fuel and was leaking fuel and would not stay running and stopped running while driving in traffic and at stop lights and intersections. The dealership has had my vehicle for 3 months and still not repaired my recall correctly and I just got it back today October 4th and the problem remains unresolved. I attempted to back out into traffic and my car stopped running and there was incoming traffic. Luckily me and my 2 daughters were not hurt however this car is not safe and request the dealership fixes the safety recall correctly.
while operating the vehicle felt a jerk and then the check engine, oil, and EPC warning lights illuminated, and the vehicle decelerated and lost power on the highway, we were able to coast to the nearest parking lot. The vehicle was towed to the local dealer who diagnosed and determined that the high pressure fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired But was said the 2018 atlas had a known fuel tank issue which caused all the gas to rush to one side allowing air and pressure changes in the system could this is be what led to the fault of the high pressure fuel pump. The vehicle code was reproduced at the dealership. No prior warning signs.
Related recalls
Fuel system, gasoline › Storage › Tank assembly
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain Volkswagen Atlas vehicles. The fuel tank on these vehicles may leak fuel due to a manufacturing error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began June 22, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Fuel system, gasoline › Storage
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The fuel tank may have been manufactured with insufficient wall thickness, potentially resulting in the tank leaking fuel.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel tank, free of charge. The recall began December 10, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA investigations
Fuel Injector Leak
On March 29, 2021, the Office of Defects Investigations (ODI) opened PE21-008 to investigate instances of fuel injectors leaking in the engine compartment in model year (MY) 2018 through 2020 Volkswagen Atlas and Atlas Cross Sport SUVs. These vehicles are equipped with either a 3.6 or 2.0 liter engine. The subject investigation concerns vehicles equipped with 3.6L engines.
Fuel System complaints in other Atlas years
Frequently asked questions
How common are fuel system problems on the 2018 Volkswagen Atlas?
NHTSA has 35 complaints about the fuel & propulsion system of the 2018 Volkswagen Atlas, 8% of the model year's 466 complaints.
Is there a recall for 2018 Volkswagen Atlas fuel system problems?
Yes — NHTSA recall 18V-284 (tank assembly, May 2, 2018); NHTSA recall 17V-766 (storage, Nov 29, 2017). Recall repairs are free at authorized dealers.
At what mileage do 2018 Volkswagen Atlas fuel system problems start?
Half of the complaints with a recorded mileage happened before about 51,000 miles, and 42% before 25,000 miles.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.