Airbag complaints by model year
Which parts fail
Components named in complaints (front, side and curtain air bags, sensors and inflators).
Mileage when the problem started
What owners report
The contact owns a 2015 Toyota Venza. The contact stated that a drunk driver hit her vehicle on the driver's side while stopped at a stoplight. The contact stated that the airbags did not deploy upon impact. The contact was taken to the hospital and was treated for her injuries. The front seat passenger sustained shoulder injuries. A police report was filed at the scene. The whereabouts of the other driver were unknown. The vehicle was initially towed from the scene to an independent tow yard and then to an independent body shop where the vehicle was repaired. The contact recently received a recall notice for NHTSA Campaign Number: 21V257000(AIR BAGS) which she linked to her failure. The dealer nor the manufacturer have yet to be notified of the failure. The failure mileage was approximately 92,000.
Last December my airbag light came on. I took it to Minot Chrysler Center and Toyota Center and they told me the wires for the airbag under the drivers seat were frayed and needed to be replaced. They also had to replace the harness because they said that too was not working. I had it fixed. Three weeks ago the light went off I made an appointment right away and today they told me it was the same issue and had to replace the wires on the passenger side. I called Toyota and they told me it was up to the discretion of the tech. I called the tech at the Chrysler Center and she told me that they couldn't do that because they would have to file a report and then deal with Toyota. I was not happy with that response and I said oh so you are telling me that's too much work and I am on my own. I just ended up paying for it twice now. The drivers side was $594.00 and today's charges were $485.00. …
My daughter was in an accident where a 2025 ram quad cab hit her at full speed in the drivers front wheel. The airbags didn't deploy allowing her head to break the side window. The recall for the side airbag had been completed.
I received a safety recall notice (21TA01) from Toyota for non-deployment of airbags. I scheduled an appointment with Kendall Toyota in Eugene, Oregon. They called me and told me they had to keep my car overnight because they had to special order the part (part # 04001-0590T). The SRS Warning Check Airbag system has been flashing on my dashboard when I have a passenger in my car. The day I dropped the car off they sent me a text trying to add $2000+ in additional services of which I declined as my car only has 89k miles on it and these services were suggested before 125k miles. The next day I receive a text saying my car is ready for pick up. So I went and I picked up the car and the only thing the advisor said to me was the car was "all set". The next time I had a passenger the SRS Check Airbag systems warning light comes on again. …
The contact owns a 2013 Toyota Venza. The contact stated when starting the vehicle, the contact noticed that the air bag warning light was illuminated. Additionally, the passenger's side seat belt warning light remained illuminated with a passenger in the seat. The contact stated that the driver's side and passenger's side air bags seat belts warning lights recently started to remain illuminated. The local dealer was contacted about inspecting the vehicle however, the contact declined after being provided a cost to do the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.
The contact owns a 2013 Toyota Venza. The contact received notification of NHTSA Campaign Number: 21V257000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated while starting the vehicle. The dealer was made aware of the failure but informed the contact that parts were not available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 91,000.
The contact owned a 2012 TOYOTA VENZA. The contact stated while her husband was driving at 15 MPH, the vehicle traveling in front of them came to an abrupt stop. In an effort to avoid the vehicle, the contact's husband jumped a curb and hit a light post. The front driver and passenger airbags deployed upon impact; however, the side curtain airbags failed to deploy. The authorities arrived at the scene and a police report was filed. Both the contact and her husband were transported to the hospital by ambulance. The contact's husband was treated for soreness and bruising to his chest and back. The contact had trouble breathing upon arrival and was given oxygen. She was then transferred to another hospital where she was treated for a broken sternum, a fractured back, chest contusions, and swelling to her chest area. …
The contact owns a 2012 Toyota Venza. The contact stated that upon starting the vehicle, the airbags warning light illuminated. The contact continued to drive the vehicle. The contact received a recall notification for NHTSA Campaign Number: 21V257000 (Air Bags) and the vehicle was taken to the dealer for the recall repair. The dealer advised the contact that the recalls repair had been completed; however, upon picking up the vehicle, the contact noticed that the airbags warning light remained illuminated. The dealer was notified of the failure. The dealer advised the contact that they would need to remove the driver's and passenger's side front door panels, and the carpet to repair the vehicle. The contact was also informed that the repair would be completed at her expense. The contact declined. The manufacturer was not notified of the failure. The vehicle was not repaired. …
Related recalls (1)
Air bags › Side/window › Curtain
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2009-2015 Venza vehicles. The Supplemental Restraint System (SRS) wiring may become damaged with regular use of the driver-side door.
Remedy: Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021.
Frequently asked questions
Which Toyota Venza years have airbag problems?
By NHTSA complaints, the 2009 (14), 2013 (12), 2012 (9), 2014 (6) and 2015 (6) model years. Airbag complaints make up 8% of all complaints for the 2009.
Is there a recall for Toyota Venza airbag problems?
Yes — 1 recall, including 21V-257 (curtain, Apr 13, 2021). Recall repairs are free at authorized dealers; check a specific car with the VIN recall check.
At what mileage do Toyota Venza airbag problems start?
Across all years, half of the complaints with a recorded mileage happened before about 69,000 miles; 44% happened before 50,000 miles.
What part fails most often?
Owners most often name the frontal (1 mentions), followed by the frontal › driver clockspring/spiral cassette (1).
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.