Mileage when the problem started
Owner reports
Selected complaints filed with NHTSA by 2009 Smart fortwo owners, lightly cleaned up (personal details are redacted by NHTSA).
The contact owns a 2009 Smart ForTwo. The contact stated that on multiple occasions when the vehicle was parked and the gear shifter was shifted, the transmission would only shift into neutral. Additionally, the contact stated that the vehicle failed to respond when the accelerator pedal was depressed. Additionally, the tire pressure warning light was illuminated. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact also received notification of NHTSA Campaign Number: 18V273000 (Engine and Engine Cooling) however, parts to do the recall repair was unavailable. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000. Parts distribution disconnect.
The contact owns a 2009 Mercedes-Benz Smart ForTwo. The contact received notification of NHTSA Campaign Number: 18V273000 (Engine and Engine Cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer scheduled an appointment at the dealer; however, the dealer contacted the contact and decline to honor the recall repair appointment. The contact contacted two dealers and was informed that they do not perform repair on Mercedes-Benz Smart Cars. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Mercedes-Benz Smart Fortwo. The contact received notification of NHTSA Campaign Number: 18V273000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer and several unknown dealers were contacted and informed the contact that they did not service Smart vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Mercedes-Benz Smart ForTwo. The contact stated while attempting to have the vehicle repaired under NHTSA Campaign Number: 18V273000 (Engine and Engine Cooling) but was denied repair due to the vehicle being a smart car. The manufacturer was informed of failure and told the contact that since the vehicle was not a Mercedes-Benz vehicle, they would not honor the recall repair. Parts distribution disconnect.
Tl* the contact owns a 2009 Smart fortwo. While driving 40 MPH, the contact felt heat coming from the rear of the vehicle. The contact noticed that the rear carpet and plastic from the trunk cover caught fire. The contact coasted the vehicle to the side of the road and extinguished the fire. The vehicle was towed to the contact's residence. The contact called Mercedes-Benz of tampa (located at 4400 n dale mabry hwy, tampa, fl 33614, [phone]) where an appointment was scheduled. The vehicle was taken to the dealer, but was not diagnosed or repaired. The VIN was included in NHTSA campaign number: 18V273000 (engine and engine cooling). The manufacturer was notified of the failure and provided email id number: 1-kemgkl. The approximate failure mileage was 58,232.
I was on my way to school, the car began making a grinding noise, as I moved to the shoulder it died and the steering wheel locked up, the radio cut off, the horn stayed on, all the wipers went full force and the doors locked. When I finally kicked the door open I went to the front of the vehicle and opened the good. I began so smell burning plastic and went to the driver side again. When I got there, there were flaming drips coming from under the panels. I attempted to put them out but it was futile. I removed myself from the situation and called fire rescue. The whole thing took 2 minutes before the car was toast
Tl* the contact owns a 2009 Smart fortwo. The contact heard a knocking sound under the hood of the vehicle and smoke began to fill the vehicle underneath the steering column. The contact parked and turned off the vehicle; however, the knocking sound and smoke continued. The horn and alarm began to sound. The contact disconnected the battery and flames appeared underneath the dashboard. A police report was filed. The vehicle was towed to the dealer where it was declared un-drivable. The manufacturer was made aware of the failure. The approximate failure mileage was 29,000.
I represent the owners of this 2009 Smart fortwo vehicle. My client drove the vehicle home after work and parked in the garage. Approximately 30 minutes after parking the vehicle in the garage, my client was awoken by his son who smelled smoke. My client followed the smoke to the garage where he found the vehicle on fire. It appeared the fire started in the engine compartment. The fire spread quickly throughout the garage and into the house. The property damage is extensive, including totaling both vehicles in the garage and extensive property damage to the home.
Driving to a friends house, about a 10-15 min. Drive... Friend say he smells smoke, look to the right side onto the mirror and its smoke coming from the back side of my car. Open the back to look at the engine - a lot of smoke is coming out and as the smoke is clearing my friend sees flames and we quickly after grab a hose and call 9-1-1. Don't know what caused the fire, firemen said not to start the car called aaa. Firemen said we got lucky it didn't reach the gas tank.
Tl* the contact owns a 2009 Smart fortwo. The contact was not notified, but the vehicle was included in NHTSA campaign number: 18V273000 (engine and engine cooling). While the vehicle was in operation, it caught fire in the engine compartment without warning. The fire extinguished on its own and caused catastrophic engine failure. A fire report was filed. The vehicle was towed to Mercedes-Benz of tysons corner in vienna, va [phone]) and repaired at the contact's expense. The contact wanted to be reimbursed for the repair since the vehicle was included in the recall. The manufacturer was notified. The failure mileage was not available.
Related recalls
Engine and engine cooling › Exhaust system
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2008-2009 smart fortwo cabrio and fortwo coupe vehicles. The rear insulation mat in the engine compartment may deform, deteriorate, and loosen over time, allowing the mat to contact hot exhaust system components.
Remedy: MBUSA will notify owners, and dealers will replace the rear insulation mat with an improved one, free of charge. The recall began in July 2018. Owners may contact MBUSA customer service at 1-800-367-6372.
NHTSA investigations
Engine Compartment Fire
On December 16, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-016 to investigate eight complaints alleging incidents of engine compartment fire while driving or shortly after engine shutdown in model year (MY) 2008 through 2009 Smart Fortwo vehicles.The complaints appeared to indicate an increasing trend, with all eight fires occurring since January 2015.As part of PE16-016, ODI…
Engine Compartment Fire
On April 30, 2018, Mercedes-Benz USA, LLC, (Mercedes-Benz) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in a vehicle fire starting from the engine compartment in 42,781 model year (MY) 2008 and 2009 Smart Fortwo cabrio and coupe vehicles (451 platform).According to Mercedes-Benz?s DIR, ?the rear insulation mat within the engine compartment might deform, deteriorate,…
Engine complaints in other fortwo years
Frequently asked questions
How common are engine problems on the 2009 Smart fortwo?
NHTSA has 28 complaints about the engine & cooling of the 2009 Smart fortwo, 28% of the model year's 100 complaints.
Is there a recall for 2009 Smart fortwo engine problems?
Yes — NHTSA recall 18V-273 (exhaust system, Apr 27, 2018). Recall repairs are free at authorized dealers.
At what mileage do 2009 Smart fortwo engine problems start?
Half of the complaints with a recorded mileage happened before about 50,000 miles, and 13% before 25,000 miles.
Is it dangerous?
Owners linked 0 crashes, 7 fires and 0 injuries to engine & cooling problems on this model year. If you notice symptoms, have the car checked before driving further.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.