The problem
Volvo Car USA, LLC (Volvo Car) is recalling certain 2025-2026 EX30 and 2026 EX30CC vehicles. The head restraint cushion may detach during a crash.
The risk
A detached head restraint cushion can increase the risk of injury during a crash.
The fix
Dealers will apply an adhesive to reinforce the head cushion attachment, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10396. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 9, 2026.
Recall details
| NHTSA campaign | 26V-671 (26V671000) |
|---|---|
| Manufacturer number | R10396 |
| Manufacturer | Volvo Car USA, LLC |
| Component | Seats › Front assembly › Head restraint |
| Report date | October 9, 2026 |
| Vehicles affected | 9,930 |
| Initiated by | Manufacturer |
Vehicles covered
Plus 1 other model/year combinations not covered on this site.
Frequently asked questions
Is the recall 26V-671 repair free?
Yes. Volvo dealers will fix the problem at no cost: Dealers will apply an adhesive to reinforce the head cushion attachment, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact Volvo Car's customer service at 1-800-458-1552.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 9,930 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.