Chrysler Recall 25V-877: Equipment adaptive/mobility

The problem

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

The risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

The fix

Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Recall details

NHTSA campaign	25V-877 (25V877000)
Manufacturer	Honda (American Honda Motor Co.)
Component	Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor
Report date	December 17, 2025
Owners notified	January 27, 2026
Vehicles affected	1,019
Initiated by	Manufacturer

Vehicles covered

Owner complaints about the equipment & accessories

Frequently asked questions

Is the recall 25V-877 repair free?

Yes. Chrysler dealers will fix the problem at no cost: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

How do I know if my car is included?

Not every vehicle of the listed model years is affected — the recall covers 1,019 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.