The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter 2500 vehicles. The right longitudinal frame member may not be reinforced properly, decreasing the structural integrity of the third-row seats.
The risk
Third-row seats with inadequate strength may fail to protect occupants, increasing the risk of injury in a crash.
The fix
Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 31, 2025.
Recall details
| NHTSA campaign | 25V-725 (25V725000) |
|---|---|
| Manufacturer number | VS3RASCHW |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Structure › Frame and members |
| Report date | October 24, 2025 |
| Owners notified | December 17, 2025 |
| Vehicles affected | 366 |
| Initiated by | Manufacturer |
Vehicles covered
Frequently asked questions
Is the recall 25V-725 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 17, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RASCHW.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 366 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.