The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
The risk
A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall details
| NHTSA campaign | 25V-533 (25V533000) |
|---|---|
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Steering › Critical fasteners |
| Report date | August 20, 2025 |
| Owners notified | October 6, 2025 |
| Vehicles affected | 3,749 |
| Initiated by | Manufacturer |
Vehicles covered
- 2023 Mercedes-Benz AMG EQE 53
- 2024 Mercedes-Benz AMG EQE 53
- 2024 Mercedes-Benz AMG GLC43
- 2025 Mercedes-Benz AMG GLC43
- 2025 Mercedes-Benz AMG GLC63 S E 4MATIC+
- 2023 Mercedes-Benz EQE350
- 2024 Mercedes-Benz EQE350
- 2023 Mercedes-Benz EQE500
- 2024 Mercedes-Benz EQE500
- 2023 Mercedes-Benz GLC300
- 2024 Mercedes-Benz GLC300
- 2025 Mercedes-Benz GLC300
- 2026 Mercedes-Benz GLC300
- 2025 Mercedes-Benz GLC350 E
Plus 3 other model/year combinations not covered on this site.
Owner complaints about the steering
Frequently asked questions
Is the recall 25V-533 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 3,749 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.