The problem
Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.
The risk
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
Recall details
| NHTSA campaign | 25V-160 (25V160000) |
|---|---|
| Manufacturer number | 25S28 |
| Manufacturer | Ford Motor Company |
| Component | Back over prevention › Software |
| Report date | March 14, 2025 |
| Owners notified | April 25, 2025 |
| Vehicles affected | 2,290 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the driver assistance
Frequently asked questions
Is the recall 25V-160 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 2,290 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.