The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
The risk
An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
The fix
Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
Recall details
| NHTSA campaign | 24V-704 (24V704000) |
|---|---|
| Manufacturer number | 2024100007 |
| Manufacturer | Mercedes-Benz USA, LLC |
| Component | Engine and engine cooling › Engine › Engine control module (ECU/ECM) › Software |
| Report date | September 20, 2024 |
| Owners notified | November 15, 2024 |
| Vehicles affected | 27,190 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the engine & cooling
Frequently asked questions
Is the recall 24V-704 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 27,190 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.