The problem
Ford Motor Company (Ford) is recalling certain 2014 F-150 vehicles. A loss of signal between the transmission output shaft speed sensor and the powertrain control module can cause the transmission to unexpectedly downshift into first gear, regardless of vehicle speed.
The risk
Unexpectedly downshifting into first gear may result in a loss of vehicle control, increasing the risk of a crash.
The fix
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 1, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S37.
Recall details
| NHTSA campaign | 24V-444 (24V444000) |
|---|---|
| Manufacturer number | 24S37 |
| Manufacturer | Ford Motor Company |
| Component | Power train › Automatic transmission › Control module (TCM/PCM/tecm) |
| Report date | June 17, 2024 |
| Owners notified | July 1, 2024 |
| Vehicles affected | 552,188 |
| Initiated by | NHTSA investigation |
Vehicles covered
Owner complaints about the transmission & drivetrain
Frequently asked questions
Is the recall 24V-444 repair free?
Yes. Ford dealers will fix the problem at no cost: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed July 1, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S37.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 552,188 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.