The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
The risk
A loss of drive power can increase the risk of a crash.
The fix
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
Recall details
| NHTSA campaign | 23V-881 (23V881000) |
|---|---|
| Manufacturer number | VS2KRAPUM2 |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Fuel system, gasoline › Delivery › Fuel pump |
| Report date | December 21, 2023 |
| Owners notified | November 1, 2024 |
| Vehicles affected | 13,726 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the fuel & propulsion system
Frequently asked questions
Is the recall 23V-881 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 13,726 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.