The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.
The risk
A loss of steering control can increase the risk of a crash.
The fix
Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDDOR.
Recall details
| NHTSA campaign | 23V-849 (23V849000) |
|---|---|
| Manufacturer number | VS3FEDDOR |
| Manufacturer | Daimler Vans USA, LLC |
| Component | Suspension › Front |
| Report date | December 15, 2023 |
| Owners notified | January 31, 2024 |
| Vehicles affected | 33 |
| Initiated by | Manufacturer |
Vehicles covered
Owner complaints about the suspension
Frequently asked questions
Is the recall 23V-849 repair free?
Yes. Mercedes-Benz dealers will fix the problem at no cost: Dealers will inspect the front left suspension strut bolt connection and repair the body contact surface as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact DVUSA customer service at 1-877-762-8267.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 33 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.