The problem
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
The risk
An overheated outlet or charging cable can increase the risk of a fire.
The fix
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on October 24, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
Recall details
| NHTSA campaign | 23V-841 (23V841000) |
|---|---|
| Manufacturer number | APB6 |
| Manufacturer | Porsche Cars North America, Inc. |
| Component | Electrical system › Propulsion system › Charging › Cable/cord › Onboard |
| Report date | December 13, 2023 |
| Owners notified | October 24, 2024 |
| Vehicles affected | 41,345 |
| Initiated by | Manufacturer |
Vehicles covered
- 2019 Porsche Cayenne E-Hybrid
- 2021 Porsche Cayenne E-Hybrid
- 2022 Porsche Cayenne E-Hybrid
- 2023 Porsche Cayenne E-Hybrid
- 2024 Porsche Cayenne E-Hybrid
- 2021 Porsche Panamera 4 E-Hybrid
- 2021 Porsche Panamera 4S E-Hybrid
- 2021 Porsche Taycan
- 2022 Porsche Taycan
- 2023 Porsche Taycan
- 2024 Porsche Taycan
- 2022 Porsche Taycan 4 Cross Turismo
- 2023 Porsche Taycan 4 Cross Turismo
- 2020 Porsche Taycan 4S
- 2021 Porsche Taycan 4S
- 2022 Porsche Taycan 4S
- 2023 Porsche Taycan 4S
- 2024 Porsche Taycan 4S
- 2021 Porsche Taycan 4S Cross Turismo
- 2022 Porsche Taycan 4S Cross Turismo
- 2023 Porsche Taycan 4S Cross Turismo
- 2022 Porsche Taycan GTS
- 2023 Porsche Taycan GTS
- 2024 Porsche Taycan GTS
- 2022 Porsche Taycan GTS Sport Turismo
- 2023 Porsche Taycan GTS Sport Turismo
- 2024 Porsche Taycan GTS Sport Turismo
- 2020 Porsche Taycan Turbo
- 2021 Porsche Taycan Turbo
- 2022 Porsche Taycan Turbo
- 2023 Porsche Taycan Turbo
- 2024 Porsche Taycan Turbo
- 2021 Porsche Taycan Turbo Cross Turism
- 2022 Porsche Taycan Turbo Cross Turism
- 2020 Porsche Taycan Turbo S
- 2021 Porsche Taycan Turbo S
- 2022 Porsche Taycan Turbo S
- 2023 Porsche Taycan Turbo S
- 2022 Porsche Taycan Turbo S Cross Turi
- 2023 Porsche Taycan Turbo S Cross Turi
Plus 19 other model/year combinations not covered on this site.
Owner complaints about the electrical system
Frequently asked questions
Is the recall 23V-841 repair free?
Yes. Porsche dealers will fix the problem at no cost: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations.
How do I know if my car is included?
Not every vehicle of the listed model years is affected — the recall covers 41,345 vehicles built in a certain window. Check your 17-character VIN with our VIN recall check or at nhtsa.gov/recalls.
Source: U.S. National Highway Traffic Safety Administration (NHTSA) — owner complaints through October 20, 2026, recalls and defect investigations; fuel economy from the EPA. Complaints are unverified reports and are not proof of a defect. How we rate model years.